Operations Facilities Coordinator

Element Critical•Austin, TX
•Onsite

About The Position

Element Critical is seeking an energetic, detail-oriented Operations Facilities Coordinator to join its Facility Operations team in Austin, Texas. The role is the central administrative hub for data center operations and supports maximum uptime, safety, and operational efficiency across mission-critical facilities. The coordinator administers the site Computerized Maintenance Management System (CMMS), manages operational procedures and documentation, and coordinates infrastructure compliance, audits, and reporting standards. The position is based in the Austin office, may transition to a hybrid schedule in the future, and requires some travel to other sites.

Requirements

  • Bachelor’s degree in engineering, Facility Management, or a related field, or equivalent experience.
  • 2–3 years of experience in critical-environment or data-center facilities operations.
  • Hands-on experience with CMMS tools, including system administration, configuration, and program coordination or ownership.
  • Experience creating and implementing MOPs, SOPs, and safety policies.
  • Strong analytical and reporting skills, including experience building dashboards and data visualizations from CMMS data.
  • Ability to influence and collaborate across multi-site teams and departments.
  • Familiarity with regulatory codes and standards such as NFPA, OSHA, and EPA.

Nice To Haves

  • Experience with data center audits, such as Uptime, ISO, or SOC audits.

Responsibilities

  • Serve as the primary administrator, subject matter expert, and super-user for the site CMMS.
  • Track, assign, and audit preventative and corrective maintenance workflows for critical infrastructure, including UPS, generators, chillers, HVAC, and fire suppression.
  • Maintain accurate asset records, equipment histories, and spare-parts inventory, and prepare operational metrics and monthly maintenance reports for leadership.
  • Enter and track vendor service sheets to verify alignment with service level agreements.
  • Develop and execute audits to verify CMMS and procedural compliance across facilities.
  • Own and maintain the operational documentation library, ensuring MOPs, SOPs, and EOPs are organized and version controlled.
  • Review and route vendor MOPs through engineering and operations channels for safety approval before work on critical systems begins.
  • Update procedures to reflect equipment additions, facility modifications, and lessons learned from operational incidents.
  • Collaborate with facility managers and engineering teams to ensure procedures reflect real-world practices and design intent.
  • Develop, implement, and maintain policies and procedures identified by leadership, and ensure documentation is reviewed, approved, and accessible.
  • Participate in internal and external data center audits and compile requested maintenance records, incident reports, and signed procedure histories.
  • Track compliance gaps and audit findings and coordinate remediation to maintain site certification.
  • Establish and track reporting standards for incident tracking, safety reports, preventative maintenance performance, and site-level metrics.
  • Log facility incidents and participate in root-cause analysis meetings, ensuring follow-up actions are tracked in the CMMS.
  • Partner with safety, operations, and compliance teams to support adherence to regulatory and internal standards, including NFPA and OSHA.
  • Coordinate scheduling for weekly team meetings.

Benefits

  • PPO and HDHP healthcare plans
  • FSA and HSA, with an above-market employer HSA match
  • Dental and vision insurance
  • Employer-paid disability and life insurance
  • Additional group insurance
  • Paid vacation, sick, and personal leave
  • 10 company-paid holidays
  • Paid parental leave
  • 401(k) with up to 4% employer match
  • Personal development and learning opportunities
  • Employee referral program
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