Operations & Facilities Assistant

REEKON Tools • Boston, MA

1d • $22 - $25 • Onsite

About The Position

This role is divided into two main areas: physical product handling and facility upkeep. The product side involves packing and shipping outbound samples, receiving and inspecting returned units against a checklist. The facility side focuses on maintaining a clean and organized work environment, managing waste (including cardboard and packaging), and handling general upkeep tasks. While no prior construction or hardware experience is needed, the job requires someone who is careful, detail-oriented, and willing to perform essential, less glamorous tasks diligently. Accuracy in processing returns and organizing shipments is crucial for customer satisfaction and operational efficiency. The work is straightforward and well-documented, with the emphasis on consistent, correct execution.

Requirements

• Willing to do the physical, unglamorous parts of the job, including cleaning and hauling boxes.
• Takes pride in a space that's actually in order.
• Detail-oriented with the ability to consistently follow a checklist.
• Organized and able to track tasks without prompting.
• Reliable, as the work depends on consistent presence.
• Comfortable with basic computer tasks: data entry, printing labels, sending emails.
• Able to work independently with minimal supervision.
• Regular lifting and carrying of boxes up to 25 pounds.
• Ability to stand, bend, reach, and move around the space for most of the shift.
• Experience with standard cleaning equipment and supplies.

Nice To Haves

• Prior work in shipping, receiving, a retail stockroom, a warehouse, facilities, custodial work, or general office support.

Responsibilities

• Shipping samples and orders
• Pick, pack, and label outbound sample shipments
• Generate shipping labels and record tracking information
• Keep packing materials and shipping supplies stocked
• General cleaning of the office and work areas: floors, surfaces, desks, common areas, kitchen and break area
• Trash and recycling, including breaking down and disposing of shipping cardboard
• Keeping workbenches, staging areas, and shared spaces clear and usable
• Restocking supplies (office, kitchen, cleaning, and packing materials) and flagging when we're running low
• Light upkeep: replacing bulbs, assembling shelving, receiving deliveries, and flagging anything that needs a real repair
• Keeping shelving, bins, and storage areas labeled and in order
• Putting product and materials where they belong so nothing goes missing
• Periodic tidying and reorganization of storage as the space changes
• Receive returned units and log them into our system
• Inspect and categorize each unit against a written checklist: cosmetic condition, accessory completeness, basic function check
• Sort units into the correct bins (restock, refurbish, scrap) and flag anything that doesn't fit the checklist
• Keep the returns area orderly so nothing sits unidentified
• Preparing and shipping tool donations to trade schools and CTE programs
• Space reorganizations, inventory counts, and similar one-off efforts as they come up

Benefits

• Diversity is a cornerstone of the business.
• Equal opportunity employer.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed