About The Position

The Operations Facilitator is a first-line manufacturing supervisor responsible for overseeing a team of hourly employees in a fast-paced, 24/7 manufacturing environment. The role ensures products are completed according to work instructions and engineering specifications and delivered to customers defect-free and on time. It coordinates and assigns work to maximize productivity and minimize cost while maintaining quality. The Operations Facilitator oversees day-to-day team operations, employee training and performance, production resources and schedules, workplace safety, and production documentation. The position leads continuous-improvement and problem-solving efforts, communicates team progress and needs to management, and promotes the company’s values and ethical principles. The role is on a three-night rotating 12-hour shift in a moderately heavy manufacturing environment.

Requirements

  • High school diploma required; an associate degree is highly preferred.
  • Prior operations or manufacturing experience required.
  • Must exhibit and promote the company’s core values and ethical principles.
  • Ability to work in a moderately heavy manufacturing environment and on a three-night rotating 12-hour shift.
  • Ability to lead a team and manage or resolve employee conflict.
  • Ability to interface effectively with a variety of internal and external customers.
  • Ability to lift 50 pounds without assistance.
  • Ability to withstand continuous periods of moving, walking, bending, stooping, kneeling, twisting, climbing, and descending stairs and ladders to perform tasks and train others.
  • Must be mentally sharp and quick to respond.
  • Must be able to operate a forklift and/or pallet jack as required.
  • Highly detail-oriented, with the ability to prioritize independently, complete work accurately under tight deadlines, and respond to data requests promptly and accurately.
  • Excellent computer skills; Microsoft Office Suite and Excel are required, while SAP and ADP are a plus.
  • Excellent verbal and written communication skills for use at all levels of the organization.
  • Strong planning and organizational management skills.
  • Excellent people and process management skills.
  • Must pass a pre-employment drug screen and background check.

Nice To Haves

  • Associate degree.
  • Experience with SAP and ADP.

Responsibilities

  • Coordinate employee training, performance assessments, work assignments, and recognition or disciplinary actions.
  • Train new workers in organizational operating procedures and standards.
  • Ensure team members are trained and follow process instructions in the correct order without shortcuts that compromise process integrity.
  • Ensure employees follow work procedures, correctly use tools and equipment, and comply with safety rules and quantity standards.
  • Identify and evaluate hazardous conditions and practices; conduct and coordinate workplace inspections and audits of physical conditions and safe work practices.
  • Investigate incidents and report findings.
  • Lead continuous-improvement initiatives and champion problem solving to improve manufacturing processes.
  • Oversee personnel actions and day-to-day team operations.
  • Approve hourly employee timesheets, production summaries, overtime reports, and downtime reports.
  • Review production schedules, materials, and manpower resources.
  • Assign employees to meet production objectives, maintain quality, and achieve output requirements.
  • Maintain reports, records, schedules, and production documentation reflecting performance.
  • Define team members’ responsibilities and expectations, motivate employees, and encourage strong performance by leading by example.
  • Serve as the team’s communications focal point and keep management informed of team progress and needs.
  • Perform other related duties as required and assigned.
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