About The Position

The Operations Facilitator is a first-line manufacturing supervisor responsible for overseeing a team of hourly employees in a fast-paced, 24/7 manufacturing environment. The role ensures that products are completed according to work instructions and engineering specifications, and are delivered to customers defect-free and on time. The facilitator assigns and coordinates work to maximize productivity and minimize cost while maintaining quality.

Requirements

  • High school diploma required.
  • Prior operations or manufacturing experience required.
  • Demonstrated ability to lead a team and manage or resolve employee conflict.
  • Ability to interface effectively with a variety of internal and external customers.
  • Ability to work in a moderately heavy manufacturing environment.
  • Ability to work a three-night rotating 12-hour shift.
  • Ability to lift 50 pounds without assistance.
  • Ability to sustain periods of moving, walking, bending, stooping, kneeling, twisting, and climbing and descending stairs and ladders to perform tasks and train others.
  • Mental sharpness and ability to respond quickly.
  • Highly detail-oriented, with ability to prioritize tasks independently, complete work accurately under tight deadlines, and respond to data requests promptly and accurately.
  • Excellent verbal and written communication skills for use at all levels of the organization.
  • Strong planning and organizational management skills.
  • Excellent people and process management skills.
  • Must pass a pre-employment drug screen and background check.

Nice To Haves

  • Associate degree highly preferred.
  • Experience with Microsoft Office Suite, Excel, SAP, and ADP.

Responsibilities

  • Coordinate employee training, performance assessment, work assignments, recognition, and disciplinary actions.
  • Train new workers in organizational operating procedures and standards.
  • Ensure team members are adequately trained, understand process instructions, and apply processes correctly without shortcuts that compromise process integrity.
  • Ensure employees follow work procedures, use tools and equipment properly, follow safety rules, and meet quantity standards.
  • Identify and evaluate hazardous conditions and practices, and conduct or coordinate on-site inspections of physical conditions and safe work practices.
  • Investigate incidents and report findings.
  • Lead continuous improvement initiatives and problem-solving efforts to improve manufacturing processes.
  • Oversee personnel actions and the team's day-to-day operations.
  • Approve hourly employee timesheets, production summaries, overtime reports, and downtime reports.
  • Review production schedules, materials, and manpower resources.
  • Assign employees to meet production objectives, maintain quality, and attain output requirements.
  • Maintain reports, records, and production documentation reflecting schedules and performance.
  • Clearly define responsibilities and expectations for team members.
  • Motivate and encourage superior performance, leading by example.
  • Act as the team's communications focal point, centralizing work-related information.
  • Keep management informed about team progress and needs.
  • Perform other related duties as required and assigned.
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