Operations Document Processor / Scanner Operator

Smart Data Solutions LLC • City of Syracuse, NY

3d • Onsite

About The Position

Smart Data Solutions is seeking Document Processors to join their growing high-volume Operations team. This role is crucial for ensuring the accurate and secure handling of critical healthcare documents, which keeps client processes running smoothly. The ideal candidate enjoys working independently, staying organized, maintaining a productive workflow, and has a keen eye for detail. This position involves document processing, scanner operating functions, and data capture functions.

Requirements

• 40+ WPM typing speed
• 4500 KPH ten key
• Ability to quickly learn a new system and memorize hot keys/shortcuts.
• Strong organizational skills and attention to detail.
• Manages time effectively and is dependable.
• Communicate effectively.
• Computer literacy.
• Ability to perform other basic office duties as assigned.
• Must have ability to lift 45 pounds.
• Must be able to remain in a stationary position for 50% of the time.

Nice To Haves

• Ability to work independently and quietly with minimal supervision.
• Experience with data capture functions.

Responsibilities

• Opening, sorting, batching, and quality control of documents in a timely manner.
• Preparing, verifying, and counting documents for scanning.
• Preparing documents for scanning by unfolding/un-creasing, taping, removing rubber bands, or un-stapling documents.
• Fixing tears and making copies of documents, if needed.
• Following proper sorting methods with appropriate cover sheets.
• Ensuring Hi-Trust certification requirements are met, including working on one client at a time, securing unprocessed mail, distributing processed mail to scanning stations, and adhering to the Acceptable Use Policy.
• Properly identifying P.O. Box, client name, and patient name on documents and processing mail according to client criteria.
• Processing incoming mail based on customer-required instructions.
• Ensuring assigned work is completed to align with customer service level agreements.
• Ensuring that all PHI is kept confidential and complying with all company policies and procedures.
• Complying with the Acceptable Use Policy, including always displaying SDS-issued photo ID while in the building.
• Maintaining acceptable levels of productivity to align with performance standards.
• Performing all tasks assigned with great attention to detail and in a timely manner.
• Ability to lift 45 pounds.
• Ability to remain in a stationary position for 50% of the time.
• Scanning when business needs arise.
• Performing Scanner Operating duties and responsibilities when business needs arise.
• Scanning, archiving, and quality control of documents, including paper and film.
• Inputting appropriate data onto scanner computer screen, such as batch cover sheet information, by manipulating a mouse and typing on a keyboard.
• Feeding documents through a scanner in a timely manner.
• Keeping provided scanner logs up to date (i.e., storage box logs and company checklist logs).
• Troubleshooting and correcting basic technical errors of the scanning machine(s).
• Operating and cleaning the scanner machines pursuant to training provided.
• Ensuring batches are scanned and placed into appropriate storage box.
• Prioritizing re-scan batches when they arrive.
• Verifying batches are accurate before committing such batches.
• Consistently achieving both quality and production standards.
• Completing understanding of business rules.
• Reviewing and performing data verification routines in accordance with company procedures.
• Making recommendations for improvement or enhancement to job processes to ensure standards in data entry, collection, and retrieval.

Benefits

• Health insurance
• Short-term disability
• Long-term disability
• 401(k) with a company match
• Competitive paid time off package including vacation, holiday, give-back day, and a floating day.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed