Operations Dock Supervisor-2nd Shift
About The Position
Forward Air is seeking a capable, career-oriented Operations Dock Supervisor to lead a fast-paced shipping and dock operation. The supervisor coordinates dockworkers, drivers, and other support personnel, planning and directing available resources to ensure freight is loaded and unloaded safely, on time, and without damage. The position also includes training dockworkers and drivers, providing performance feedback, and making disciplinary recommendations when necessary. Prior cargo operations experience is a plus. The supervisor oversees dock activities and work assignments, handles customer service inquiries, ensures the maintenance and security of the facility and equipment, and manages dispatch of over-the-road line-haul drivers. The role involves assisting with trailer loading and unloading, conducting inspections and security checks, and supporting safe handling of hazardous materials. The schedule is Monday through Friday, 2 PM to 10 PM. Compensation is $73,000–$75,000.
Requirements
- Prior air freight experience is required.
- At least two years of supervisory experience in a high-volume, fast-paced environment.
- Demonstrated leadership ability.
- Knowledge of proper freight-handling techniques.
- Knowledge of hazardous materials handling.
- Ability to communicate effectively with all levels of operations.
- Flexibility to work weekends and nights.
- Forklift and general freight-handling experience.
- Strong team-player approach and ability to thrive in a fast-paced environment.
- Ability to drive performance of direct reports and lead a team in a lean manufacturing environment.
- General computer skills, including Microsoft Office, Outlook, and AS400.
- Excellent communication and problem-solving skills.
- Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 90 pounds.
Nice To Haves
- International/import experience.
- Previous cargo operations experience.
Responsibilities
- Ensure work follows Forward Air-approved procedures, standards, and specifications for dock operations.
- Directly supervise dockworkers and support personnel involved in loading and unloading trucks and trailers.
- Assign tasks according to loading and unloading schedules.
- Provide subordinates with weekly guidance on goals and objectives.
- Handle customer calls about service issues, special service requests, rates, and new accounts.
- Ensure proper maintenance of the facility, forklift equipment, trailers, and handling supplies.
- Execute load plans and maintain proper load balance for safe vehicle operation.
- Coordinate work assignments, monitor performance, and train employees on relevant duties.
- Maintain facility appearance, condition, and security.
- Keep records of personnel responsible for trailer seal verifications.
- Perform security checks when the facility is dark or during holiday breaks.
- Perform facility inspections.
- Assist with loading and unloading trailers.
- Promote safe handling, loading, unloading, and storage of hazardous materials in accordance with Department of Transportation requirements.
- Manage dispatch of over-the-road line-haul drivers and safety aspects in the building and on the road.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
