Operations Dock Supervisor-2nd Shift

Forward Air Services•San Diego, CA

23h•$73,000 - $75,000

About The Position

Forward Air is seeking a capable, career-oriented Dock Supervisor to lead a fast-paced shipping and dock operation. The supervisor coordinates dockworkers, drivers, and support personnel, and plans, directs, and controls resources to ensure freight is loaded and unloaded on time, without damage, and safely. The role includes training dockworkers and drivers, providing performance feedback, and making disciplinary recommendations when necessary. The schedule is Monday through Friday, 2 PM to 10 PM, with flexibility to work weekends and nights.

Requirements

At least two years of supervisory experience in a high-volume, fast-paced environment.
Prior air freight experience.
Demonstrated leadership ability.
Knowledge of proper freight-handling techniques.
Knowledge of hazardous materials handling.
Ability to communicate effectively with all levels of operations.
Flexibility to work weekends and nights.
Forklift and general freight-handling experience.
Strong teamwork skills and ability to thrive in a fast-paced environment.
Ability to drive direct-report performance and lead a team in a lean manufacturing environment.
General computer skills, including Microsoft Office, Outlook, and AS400.
Strong communication and problem-solving skills.
Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 90 pounds.

Nice To Haves

Previous cargo operations experience.
International/import experience.

Responsibilities

Ensure work follows Forward Air approved procedures, standards, and specifications for dock operations.
Directly supervise dockworkers and support personnel engaged in loading and unloading trucks and trailers.
Assign work according to loading and unloading schedules.
Provide subordinates with weekly guidance on goals and objectives.
Handle customer calls about service issues, special service requests, rates, and new accounts.
Ensure proper maintenance of the facility, forklift equipment, trailers, and handling supplies.
Execute load plans and maintain proper load balance for safe vehicle operation.
Coordinate work assignments, monitor performance, and train employees on relevant duties.
Maintain facility appearance, condition, and security.
Maintain records of personnel responsible for trailer seal verifications.
Perform security checks when the facility is dark or during holiday breaks.
Conduct facility inspections.
Assist with loading and unloading trailers.
Promote safe handling, loading, unloading, and storage of hazardous materials in accordance with Department of Transportation provisions.
Manage dispatch of over-the-road line-haul drivers and safety aspects in the building and on the road.
Perform other duties as assigned.