Dock Supervisor / Floor - 2nd Shift

Old Dominion Freight Line • Pennsauken, NJ

4d

About The Position

The Dock Supervisor oversees a shift or section at an Old Dominion service center, maintaining standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role manages dock employees and freight movement, monitors loading and unloading, uses company technology to track shipments, and completes company and government forms related to freight operations. The supervisor works closely with operations and service center management and communicates with associates, customers, and team members throughout the day. The position may require working assigned shifts based on customer pickup and delivery schedules and business needs.

Requirements

• High school degree or equivalent.
• Two years of operations experience, preferably in the transportation industry.
• Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
• Knowledge of general DOT regulations.
• Good verbal and written communication skills.
• Ability to work assigned shifts as needed based on customer pickup and delivery schedules.

Nice To Haves

• Some college.
• Bachelor’s degree.
• Supervisory experience.

Responsibilities

• Monitor and evaluate employee safety and the safe, efficient loading and unloading of freight throughout the shift.
• Teach and reinforce safe lifting techniques and use safe lifting practices as needed.
• Maintain housekeeping within the shift to support safety and productivity.
• Assign and supervise dock employees to ensure effective use of employees and equipment and to meet company and customer expectations.
• Manage dock work schedules and time-off requests.
• Coordinate with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to meet business objectives.
• Provide operational analyses, suggestions, and ideas for improving the shift, department, and facility.
• Give employees continual positive and constructive feedback on productivity and operational measures, and handle disciplinary actions as needed.
• Conduct daily inspections for compliance with applicable local, state, and federal safety regulations, OSHA requirements, and DOT regulations.
• Ensure trailers are loaded correctly for safe freight transport and inspect trailers for cleanliness and proper loading and unloading techniques.
• Use AS400, BLU, DYMS, and other internal systems to monitor freight movement.
• Complete forklift job training and operate a forklift as necessary within the service center.
• Conduct daily shift meetings, make decisions based on volume levels, and communicate schedules to affected employees.
• Inspect tools and equipment for safe working condition and direct correction of improper or adverse conditions.
• Complete company and government forms used in freight movement, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
• Ensure compliance with company and government regulations.
• Work assigned shifts as needed and remain available based on customer pickup and delivery schedules.

Benefits

• Health benefits, including a zero-premium medical plan for employee-only coverage
• Vision insurance
• Dental insurance
• Short-term and long-term disability
• Flexible spending accounts
• 401(k) retirement plan with company match and an additional annual discretionary match opportunity
• Life insurance
• Wellness program
• 12 days of paid time off
• 9 paid holidays, including a birthday holiday
• Tuition reimbursement for drivers and technicians
• Training and growth opportunities
• Advancement opportunities through a promote-from-within philosophy
• National career opportunities at the company’s 260+ service centers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED