Dock Supervisor / Floor - 2nd Shift
About The Position
The Dock Supervisor oversees daily operations for a shift or section at an Old Dominion service center, maintaining standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role manages and supports dock employees, coordinates schedules, and monitors freight loading and unloading to meet company and customer expectations. The supervisor completes company and government forms used in freight movement, uses Old Dominion’s proprietary technology and other computer systems to monitor shipments across terminals, and communicates throughout the day with associates, customers, and team members. The role also conducts inspections, ensures compliance with company and government regulations, supports employee training and performance, and helps improve operational results. The position works the assigned shift or shifts as needed based on customer pickup and delivery schedules. The posted compensation range is $76,578–$95,722. The listed working days are Monday through Friday, and the working shift is afternoon; schedules may change based on business needs. Full-time benefits include health coverage, including a zero-premium medical plan for employee-only coverage; vision and dental coverage; short- and long-term disability; flexible spending accounts; a 401(k) with company match and potential additional discretionary match; life insurance; a wellness program; 12 days of paid time off; nine paid holidays, including a birthday holiday; tuition reimbursement for drivers and technicians; training and growth opportunities; and opportunities to advance through the company’s promote-from-within philosophy.
Requirements
- High school degree or equivalent.
- At least 2 years of operations experience; transportation industry experience preferred.
- Working knowledge of AS400, Microsoft Office, DYMS, and BLU systems.
- Knowledge of general DOT regulations.
- Good verbal and written communication skills.
- Availability to work assigned shifts as needed based on customer pickup and delivery schedules.
Nice To Haves
- Some college.
- Bachelor’s degree.
- Supervisory experience.
Responsibilities
- Monitor and evaluate employee safety daily.
- Monitor safe and efficient freight loading and unloading throughout the shift.
- Teach and evaluate safe lifting techniques, and use safe lifting techniques when needed.
- Maintain housekeeping within the shift to support safety and productivity.
- Assign and supervise dock employees, equipment, loading, and unloading to ensure proper utilization and meet company and customer expectations.
- Manage dock work schedules and time-off requests.
- Coordinate with the Operations Manager, Assistant Service Center Manager, and/or Service Center Manager to support business objectives.
- Provide analyses, suggestions, and ideas to improve shift, department, and facility operations.
- Give employees ongoing positive and constructive feedback on productivity and performance measures, and handle disciplinary actions as appropriate.
- Conduct daily inspections for compliance with applicable local, state, and federal safety regulations, OSHA requirements, and DOT regulations.
- Ensure trailers are loaded correctly for safe freight transport.
- Inspect trailers for cleanliness and proper loading and unloading techniques.
- Use AS400, BLU, DYMS, and other internal freight-monitoring systems to monitor freight movement.
- Complete forklift job training and operate a forklift as needed within the service center.
- Conduct daily shift meetings.
- Make timely decisions based on volume levels and communicate schedules to affected employees.
- Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
- Understand and ensure compliance with company and government regulations.
- Work assigned shifts as needed based on customer pickup and delivery schedules.
- Complete company and government forms used in freight movement, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
- Communicate with associates, customers, and team members verbally and through computer operating systems.
Benefits
- Zero-premium medical plan for employee-only coverage
- Vision and dental coverage
- Short-term and long-term disability
- Flexible spending accounts
- 401(k) retirement plan with company match and additional discretionary match opportunity
- Life insurance
- Wellness program
- 12 days of paid time off
- Nine paid holidays, including a birthday holiday
- Tuition reimbursement for drivers and technicians
- Training and growth opportunities
- Opportunities to advance through the promote-from-within philosophy
- National career opportunities at more than 260 service centers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
