Operations Director

The Salvation Army Canada and Bermuda Territory • Saskatoon, SK

7d • CA$66,310 - CA$99,466 • Onsite

About The Position

The Operations Director provides high-level oversight to the HR, Finance, Business, Thrift Stores, and Property matters for the Okanagan Central Community Church (OC3) and all its ministries. The Operations Director provides direct supervision to mission partners working in these areas and provides indirect support to other MU Directors as they lead and direct their respective teams. Through sound management, the Operations Director provides supports to the entire MU’s leadership in the ongoing delivery of mission effectiveness.

Requirements

• Completion of a formal College/University program of three academic years in a relevant field of study (Finance, Business Administration) is required.
• A minimum of 5 years of related experience, including experience in property/facilities management, financial management, and senior level internal and external communications.
• Supports the mission, vision and values of The Salvation Army.
• Respect and understanding of The Salvation Army - its mission, culture, and values.
• Possesses personal qualities and attitudes that respect and maintain the spirit, dignity and individuality of the guests and staff.
• Able to work in a consultative, diplomatic and tactful manner.
• Able to work cooperatively and effectively with staff, guests, visitors, and the public.
• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Seeks common ground in navigating challenging issues and constructively manages conflict to create win-win solutions wherever possible.
• Strong people and financial management skills
• Strong organizational and negotiation skills.
• Knowledge of HR practices/legislation.
• Good oral/written communication skills.
• Proven trainer and team-builder competencies.
• Adaptability/Innovation.
• Effective organizational and time management skills – self-motivated and disciplined self-starter
• Possesses both operational and strategic business acumen.
• Able to proactively recognize potential risks and issues, respond with solutions and engage others in implementing change.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Nice To Haves

• Additional coursework or level of education in finance, budgeting, and HR management will be considered as an asset.
• Alternate combination of education and experience may be considered.

Responsibilities

• Serves actively as a member of the Director’s Team and Management Team for OC3.
• Contributes in a positive, collaborative way to the integration of congregational and community ministries.
• Oversees all finance, HR and property matters for OC3, with the support of other team members.
• Is directly involved in hiring, orientation, training/development, performance evaluation, recognition, discipline, and termination of direct reports in consultation with THQ HR and in compliance with Territorial standards and policies, under the direction of the Corps Officer(s).
• Lends support to all managers and mission partners as necessary.
• Provides direct supervision to the Volunteer and Kettle Manager, Property Manager, HR/Business Administrative Coordinator, and Thrift Store Managers.
• Meets with each incumbent on a regular basis to discuss responsibilities and concerns and collaboratively identify solutions that will ensure ongoing mission effectiveness.
• Assumes responsibility for conducting regular Employee Evaluations (performance/coaching/goal setting) with direct reports and ensures all other Managers do the same.
• Assists in reviewing and updating the staffing model required for optimum mission impact, drafts and finalizes job descriptions assuring proper approvals are in place for all jobs.
• Works with the Director’s Team to develop mission partner training plans.
• Supports team building across Ministry Unit.
• Assists the Corps Officers in the oversight and management of local projects, with specific responsibility for all Property, Business components, ensuring effective change management strategies are employed.
• Serves as the Ministry Unit’s lead/overseer for the annual budget process, consulting with and receiving direction from the Corps Officers.
• Works with the budget team to prepare the MU’s annual operating budget and gathers input from the Management Team, Ensures ongoing monitoring and reporting to senior leadership on income and expenses.
• Trains/coaches Managers and CS Director in the ongoing monitoring of finances.
• Responsible for the establishment of, and ongoing compliance with internal HR/Finance/Property policies and procedures, with the support of the Management Team
• Responsible to ensure that all administrative practices meet any/all contractual, legal and internal Standards of Excellence and audit requirements.
• Receive, respond and act on Incident Reports and may deal with complaints that arise externally.
• Prepares and submits reports relating to Finance/Property/HR required for AMIRs, Standards of Excellence, Audits, etc.
• Develops and documents options and recommendations for specific business-related issues and problems, in collaboration with THQ.
• Supports key stakeholders in understanding the implications of options and decisions.
• Oversees the Ministry Unit’s external service contracts/agreements and leases.

Benefits

• reasonable accommodation upon request
• fulfillment and meaning they experience as they serve people in need across Canada and Bermuda
• work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service
• flexibility at work
• health and dental benefits
• paid vacation and sick time
• RRSP's
• expand our skills and advance our careers
• culture of continuous learning and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree