Operations Development Program

Lithia & Driveway•Troy, MI

20h•Onsite

About The Position

Lithia & Driveway is one of the largest and fastest-growing automotive retailers in North America, with 400-450 dealerships across the U.S., U.K., and Canada, providing customers a seamless online and in-store experience. Kickstart your career with hands-on experience at a fast-paced, innovative company. You will be able to partner with dealership teams to develop real-world skills while helping drive operational efficiency and customer satisfaction. The DART Ops program is more than a rotation — it’s a community. We develop the next generation of LAD leaders by bringing together high‑potential, culturally aligned individuals ready to grow and make an impact. DART is a talent network and cultural incubator — offering hands‑on store experience, real leadership development, and a connected group committed to excellence.

Requirements

An associate’s degree (or higher) and a strong desire to grow your career
Clear, confident communication skills and the ability to listen actively
Professionalism, reliability, and strong attention to detail
A fast-learning, adaptable mindset with solid problem‑solving abilities
A collaborative, ownership‑driven attitude and openness to feedback
High School graduate or equivalent, 18 years or older required.

Responsibilities

Provide support to dealership departments (Sales, Service, F&I, Back Office, and more!)
Dive into core dealership operations with hands-on experience in Sales, Service, Parts, Back Office, and F&I
Master daily store workflows through structured onboarding, shadowing top performers, and owning real responsibilities
Strengthen customer, business, and operational acumen by working across multiple departments
Collaborate directly with store and regional leaders through coaching, workshops, and strategic meetings
Complete the program with deep dealership expertise and a clear, accelerated path focused on leadership potential