Operations Coordinator Surgical Services
About The Position
The Operations Coordinator supports the daily operational functions of the Surgical Services department at Wentworth-Douglass Hospital, coordinating administrative and operational tasks to maintain smooth workflows and assist with implementing operational procedures. The role supports managers and clinical leaders and includes scheduling, reporting, correspondence, documentation, inventory coordination, customer service, and timely resolution of operational concerns. The position does not require patient care. This is a full-time, benefits-eligible, onsite position in Dover, New Hampshire. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; Monday may require an earlier start. The role is scheduled for 40 hours per week.
Requirements
- High school diploma or equivalent required; experience may be accepted in lieu of a degree.
- Two to three years of experience in an administrative or operational support role; healthcare or hospital experience is preferred.
- Strong organizational and time-management skills, with attention to detail.
- Strong interpersonal skills and ability to work with teams with varied experiences and viewpoints.
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint, and other office software.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
Nice To Haves
- Associate's degree in a related field.
- Experience in a healthcare or hospital setting.
- Experience with UKG and Workday.
- Experience taking meeting minutes.
- Basic understanding of hospital operations and regulatory requirements.
Responsibilities
- Assist with day-to-day operational activities, including scheduling, reporting, and correspondence.
- Prepare and maintain operational documentation, including reports, records, and meeting minutes.
- Support implementation and monitoring of operational policies and procedures.
- Assist with inventory management by tracking supplies, ordering, and ensuring proper stock levels.
- Provide customer service to patients, visitors, and hospital staff.
- Address and resolve operational issues or concerns in a timely and efficient manner.
- Enter, manipulate, and extract data for dashboards and reports using Excel.
Benefits
- Benefits eligible
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums, and bonuses as applicable
- Recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
