Coordinator, Operations & Post Services

Sony Pictures Entertainment•Culver City, CA

5d•$30 - $37

About The Position

Sony Pictures Television Marketing is seeking a highly organized and detail-oriented Coordinator, Operations & Post Services to support the day-to-day management, tracking, and delivery of marketing assets across the organization. Reporting to the Manager, Digital Asset Management & Production Technology within the Sony Pictures Television Creative Marketing group, the role provides day-to-day support across Digital Asset Management and Marketing Operations. The Coordinator manages recurring asset intake, organization, tracking, delivery coordination, repository administration, Airtable records, documentation, and user support, and contributes to selected operational initiatives led by the Executive Director, Marketing Operations. By owning defined recurring workflows, the Coordinator helps create capacity for the Manager to lead broader DAM strategy, governance, infrastructure, and responsible AI-enabled integrations. The role partners with Creative Marketing and stakeholder groups across Sony Pictures Television Franchise & Marketing groups while operating within defined DAM and Marketing Operations service boundaries. The position owns operational coordination and stewardship of approved assets, not general post-production or creative-production ownership. In-scope work includes request intake and triage, clip pulling, source-asset collection, repository organization, metadata, permissions, asset linking, delivery coordination, tracking, documentation, reporting, and support for searchable, shareable, self-service repositories. Editing, finishing, mastering, color grading, and technical quality control of finished content remain with the accountable creative, production, post-production, or vendor teams.

Requirements

0–2 years of experience in digital asset management, media operations, post-production, television production, creative operations, project coordination, or a related support role; relevant internships count toward experience.
Strong organizational skills and the ability to manage multiple requests, deadlines, and stakeholders.
Meticulous attention to detail, particularly when handling files, metadata, naming conventions, tracking information, and data entry.
Strong written and verbal communication skills.
Ability to follow defined processes while using sound judgment to identify missing information or potential issues.
Comfort learning new systems, repositories, and technical workflows.
Proficiency in Microsoft 365, including Outlook, Excel, Word, Teams, and SharePoint.
Experience with Adobe Creative Cloud applications, including Premiere Pro, Photoshop, Media Encoder, and Illustrator.
Ability to handle confidential, sensitive, and pre-release content with discretion.
Proactive, dependable, collaborative, and comfortable working in a fast-paced environment.

Nice To Haves

Experience with Airtable, Box, Ci, PIX, digital asset management platforms, media libraries, or project-management systems.
Basic familiarity with common audiovisual, photography, design, and document file types.
Interest in television, entertainment marketing, content operations, or digital media.
Bachelor’s degree in Film, Television, Communications, Media, Library Science, Information Management, or a related field, or equivalent professional experience.

Responsibilities

Fulfill clip pulls and coordinate intake, sourcing, tracking, and delivery of approved asset requests for PR, Social, Brand, Franchise, Distribution, and other stakeholder groups.
Locate, organize, collect, and deliver approved episodic, promotional, photography, design, and audiovisual assets.
Track clip requests, source materials, versions, deadlines, approvals, and final delivery status.
Review requests for completeness, source availability, rights or approval information, delivery specifications, and appropriate routing before fulfillment.
Coordinate approved resizing, captioning, alternate-format, and other derivative-asset requests with responsible creative, post-production, or external vendor teams, and track delivery.
Escalate unclear rights, approvals, source-material, or technical questions to the appropriate owner.
Maintain clear records of what was requested, selected, approved, delivered, and where final materials are stored.
Own routine intake, organization, tagging, migration, and maintenance of approved assets across designated repositories.
Apply and reinforce established metadata, naming conventions, folder structures, taxonomy standards, and storage criteria.
Perform routine metadata entry, asset validation, duplicate identification, and repository-integrity checks; escalate creative or technical content review to the accountable team.
Support repository clean-up, archival preparation, content inventories, migration projects, and development of sustainable self-service asset libraries.
Help document and apply established criteria for storing source files, working materials, final assets, and archived materials.
Maintain accurate and current project, request, asset, and delivery records in Airtable.
Create and update Airtable records, linked assets, task assignments, due dates, status fields, and reporting information.
Monitor open requests and proactively follow up on missing information, approvals, and overdue deliverables.
Support development and maintenance of dashboards, views, forms, templates, and recurring reports.
Perform routine data-quality checks to ensure records are complete, consistent, and usable.
Assist with user testing and documentation when new Airtable workflows or integrations are introduced.
Assist with user onboarding, access requests, account provisioning, permissions tracking, and system invitations.
Provide basic guidance on approved repositories, folder structures, file-sharing practices, and asset-request processes.
Route technical issues to the appropriate internal technology team, system administrator, or vendor.
Maintain user lists and access documentation, help ensure assets are shared through appropriate secure platforms, and support periodic repository audits and access reviews.
Assist with creating and maintaining FAQs, quick-reference guides, and standard operating procedures.
Support selected Marketing Operations projects sponsored by the Executive Director, including intake tracking, documentation, reporting, process mapping, meeting follow-ups, data clean-up, and rollout coordination.
Maintain project plans, action-item trackers, operating documents, and status updates for assigned Marketing Operations initiatives.
Coordinate meetings and capture decisions, owners, dependencies, and next steps when needed.
Assist with system testing, workflow pilots, and operational rollouts.
Support documentation of repeatable processes, service standards, and team best practices.
Prepare routine reports summarizing request volume, delivery status, turnaround times, asset availability, and workflow issues.
Provide administrative and project-coordination support for DAM, production technology, and priority Marketing Operations initiatives as assigned and capacity allows.