Operations Coordinator - SCL OR Inventory Management Full Time Days

Northwestern Memorial Healthcare • Chicago, IL

17d • $32 - $49

About The Position

The Operations Coordinator - SCL supports Northwestern Medicine’s Supply Chain Logistics operations and reflects the organization’s mission, vision, and values. The role supervises and coordinates work assignments, supports the level one manager, develops and reinforces standard work, and helps ensure daily activities meet policies, procedures, and performance expectations. The coordinator also supports staff onboarding, training, competency assessment, quality assurance, and continuous improvement.

Requirements

• Excellent critical-thinking abilities.
• Process-improvement skills.

Nice To Haves

• Five years of work experience as a supervisor in a hospital or healthcare environment.
• Comprehensive knowledge of healthcare processes and healthcare supply chain management.
• Bachelor’s degree in a related field.
• Lean/Six Sigma Green Belt.

Responsibilities

• Supervise, prioritize, and adjust work assignments to ensure timely and accurate completion of activities for assigned Supply Chain Logistics teams.
• Act as a liaison on behalf of the level one manager.
• Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
• Use productivity reports to measure departmental performance against KPIs.
• Mentor and coach Supply Chain Logistics team members.
• Resolve complex or critical situations involving technology, customers, staff, and other supply chain management personnel, consulting the manager as needed.
• Monitor daily activity to ensure compliance with policies and procedures.
• Assist the level one manager with special projects as required.
• Work with management to develop and document standard work methodologies, train staff, and ensure accountability to standard work.
• Facilitate new-staff onboarding and manage department orientation and training.
• Create and conduct competency assessments for new department employees.
• Support MDI and daily huddles.
• Serve as a quality assurance auditor for the Supply Chain Logistics team.
• Represent the Supply Chain Department and participate in special meetings as directed.
• Maintain local data integrity in PeopleSoft and CIMS.
• Respond quickly under pressure when problems arise.
• May serve as a resource and point of contact in the absence of the Manager of Supply Chain Logistics.
• Complete other duties as assigned.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Benefits eligibility beginning on the first of the month following the employee’s starting date
• A wide range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed