Operations Coordinator - SemiTorr Group
About The Position
Floworks is seeking a dynamic Operations Coordinator to play a pivotal role in our organization's day-to-day operations. The Operations Coordinator plays a vital role in ensuring the efficient and effective operation of various processes within the organization, with a strong emphasis on providing exceptional customer service, follow-up, warehouse coordination, and comprehensive supply chain management. If you are an organized and detail-oriented individual with a passion for operational excellence, customer satisfaction, and warehouse coordination, we encourage you to apply for this position and help drive our organization's success.
Requirements
- 8 or more years of work experience leading/managing an operations organization and collaborating with other operations functions
- Proven experience in operations coordination or a similar role
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Proficiency in using relevant software and tools for data analysis and reporting
- Attention to detail and a commitment to quality
- Ability to work well in a team and adapt to a fast-paced environment
- Knowledge of freight logistics and experience in handling freight claims
Nice To Haves
- Epicor 21 (P21) skills highly desirable
Responsibilities
- Coordinate and facilitate warehouse operations to ensure efficiency and productivity
- Oversee the management of inventory, storage, and distribution within the warehouse
- Collaborate with different teams to gather information, provide updates, and resolve warehouse-related issues
- Implement and maintain safety protocols and best practices within the warehouse to ensure a secure working environment
- Manage and allocate resources, including personnel, equipment, and materials, to meet operational needs
- Monitor resource utilization and recommend adjustments as necessary
- Assist sales personnel to ensure exceptional customer service
- Perform follow-up to ensure timely shipment of materials
- Resolve customer service issues promptly and effectively
- Track open sales orders and ensure their fulfillment
- Oversee the logistics of inbound and outbound freight shipments
- Ensure timely and cost-effective transportation of goods, optimizing freight routes, carriers, and delivery schedules
- Manage the filing and resolution of freight claims
Benefits
- Medical, Dental & Vision Insurance with multiple plan options
- Company-paid Life and Disability Insurance
- 401(k) with company match
- Health Savings & Flexible Spending Accounts
- Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
- Employee Assistance Program (includes 3 free counseling sessions)
- Identity Theft Protection at discounted rates
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
