Operations Coordinator - SemiTorr Group

Floworks International • Albuquerque, NM

3d • Hybrid

About The Position

Floworks is a leading, privately held specialty industrial supplier of flow control products, as well as a provider of technical solutions to the industrial and high purity end markets. Headquarters in Houston, Texas, Floworks is dedicated to delivering exceptional products, expertise, and service to its customers. We are seeking a dynamic Operations Coordinator to play a pivotal role in our organization's day-to-day operations. The Operations Coordinator plays a vital role in ensuring the efficient and effective operation of various processes within the organization, with a strong emphasis on providing exceptional customer service, follow-up, warehouse coordination, and comprehensive supply chain management. If you are an organized and detail-oriented individual with a passion for operational excellence, customer satisfaction, and warehouse coordination, we encourage you to apply for this position and help drive our organization's success.

Requirements

• 8 or more years of work experience leading/managing an operations organization and collaborating with other operations functions
• Epicor 21 (P21) skills highly desirable
• Proven experience in operations coordination or a similar role
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent communication and interpersonal skills
• Proficiency in using relevant software and tools for data analysis and reporting
• Attention to detail and a commitment to quality
• Ability to work well in a team and adapt to a fast-paced environment
• Knowledge of freight logistics and experience in handling freight claims

Responsibilities

• Coordinate and facilitate warehouse operations to ensure efficiency and productivity
• Oversee the management of inventory, storage, and distribution within the warehouse
• Collaborate with different teams to gather information, provide updates, and resolve warehouse-related issues
• Implement and maintain safety protocols and best practices within the warehouse to ensure a secure working environment
• Manage and allocate resources, including personnel, equipment, and materials, to meet operational needs
• Monitor resource utilization and recommend adjustments as necessary
• Assist sales personnel to ensure exceptional customer service
• Perform follow-up to ensure timely shipment of materials
• Resolve customer service issues promptly and effectively
• Track open sales orders and ensure their fulfillment
• Oversee the logistics of inbound and outbound freight shipments
• Ensure timely and cost-effective transportation of goods, optimizing freight routes, carriers, and delivery schedules
• Manage the filing and resolution of freight claims

Benefits

• Medical, Dental & Vision Insurance with multiple plan options
• Company-paid Life and Disability Insurance
• 401(k) with company match
• Health Savings & Flexible Spending Accounts
• Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
• Employee Assistance Program (includes 3 free counseling sessions)
• Identity Theft Protection at discounted rates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed