Operations Coordinaor

Lighthouse Youth & Family Services • Cincinnati, OH

20d • $19 - $28

About The Position

Lighthouse Youth & Family Services is seeking an Operations Coordinator to support the organization’s programs serving youth and families. The role helps maintain accurate program information, keep administrative processes running smoothly, and provide leadership with reports and data for informed decision-making. Work includes tracking outcomes and coordinating compliance requirements, audits, billing, training, and account reconciliations. The position is full-time, entry-level, located in Cincinnati, Ohio, with a day shift and travel of up to 25%.

Requirements

• High school diploma or GED.
• Good computer skills.
• Strong written and verbal communication skills.
• Excellent organization and time management.
• Careful attention to detail.
• Problem-solving and critical-thinking abilities.
• Project coordination skills.
• An understanding of compliance and risk management.
• A service-focused approach.
• Experience monitoring outcomes and preparing reports.
• Confidence using technology, databases, and spreadsheets.

Nice To Haves

• Bachelor’s degree.
• At least one year of experience working with youth and families, or a background or college coursework in education, social work, or psychology.
• CPR and First Aid certification, depending on the assigned program.

Responsibilities

• Maintain program logs, databases, client files, and other essential records.
• Collect, organize, and track outcome data for the assigned service area.
• Coordinate administrative functions involving compliance, training, certifications, billing, and program account reconciliations.
• Learn and follow contractual obligations, internal policies, and established procedures.
• Respond accurately and promptly to information, data, and audit requests.
• Assist leadership with donation records, petty cash documentation, and training reports.
• Collaborate with and provide administrative support to other programs and service areas as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED