Operations Coordinator

ANSI National Accreditation Board • Fort Wayne, IN

8d • Onsite

About The Position

The ANSI National Accreditation Board (ANAB) is seeking an Operations Coordinator to join their team in Fort Wayne, IN. This role is central to supporting client services and ensuring the smooth delivery of accreditation and assessment programs. The Coordinator will manage a variety of administrative and client-facing responsibilities, including assessment scheduling, deliverables tracking, and records maintenance. This position involves direct interaction with clients, assessors, committee members, and internal teams to ensure efficient, accurate, and timely processes. Success requires strong organizational skills, attention to detail, professionalism, and the ability to multitask while maintaining high-quality work and a positive attitude.

Requirements

• High school diploma or equivalent required.
• Minimum of 2 years of relevant experience (e.g., customer service, business administration, office support).
• Excellent written and verbal communication, active listening, and strong interpersonal skills.
• High attention to detail, organizational discipline, and time management.
• Demonstrates integrity, reliability, and the ability to work effectively under pressure.
• Understanding of quality principles and process coordination.
• Proficient in Microsoft Office; able to learn and use ANAB platforms and tools efficiently.
• Ability to identify challenges and offer practical, process-oriented solutions.

Nice To Haves

• Familiarity with accreditation processes or standards-based systems is a plus, but not required.

Responsibilities

• Coordinate accreditation and assessment services with clients and assessors.
• Process applications, schedule assessments, and manage related documentation.
• Maintain accurate records and data entry within internal systems.
• Ensure timely and professional responses to client inquiries and needs.
• Support internal process improvements and contribute to team-based initiatives.

Benefits

• 403(b) retirement plan with employer matching
• Generous Paid Time Off (PTO)
• Comprehensive medical, dental, and life insurance
• Additional optional benefits to support your well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED