Operations Coordinator

YWCA Of Lancaster • East Lampeter Township, PA

10d • Onsite

About The Position

YWCA Lancaster is looking for a full-time Operations Coordinator, who is an integral part of our team. This position combines on‑site operational oversight with administrative responsibilities in a mission‑driven nonprofit setting. Occasional flexibility in schedule may be required to respond to building or community needs.

Requirements

• Experience in facilities management, operations coordination, administrative support, or a related nonprofit or mission‑driven environment.
• Working knowledge of building systems, maintenance coordination, and safety compliance.
• Strong organizational, documentation, and time‑management skills.
• Ability to collaborate with diverse stakeholders including staff, residents, volunteers, vendors, and community partners.
• Must possess the desire and ability to embody the YWCA’s mission of eliminating racism and empowering women.
• Knowledge of general office procedures.
• Ability to communicate effectively both verbally and in writing, with strong grammar and spelling skills.
• Organized and detail oriented.
• Knowledge of word processing and spreadsheets and ability to use telephone.
• Ability to lift and carry up to 15 lbs. and make deliveries and pick-ups within a six-block radius.

Nice To Haves

• Bilingual preferred but not required.

Responsibilities

• Coordinate building repairs and maintenance, including plumbing, carpentry, HVAC systems, residence rooms, and shared spaces, ensuring safe and welcoming environments for residents, staff, and community partners.
• Maintain an up‑to‑date inventory of residential furniture and equipment; clean, repair, or replace items as needed to support dignified living and working spaces.
• Ensure annual maintenance, inspections, repairs, and building system updates are planned, budgeted, completed, and documented in alignment with nonprofit fiscal responsibility.
• Develop and maintain clear, accessible systems for tracking maintenance requests, repairs, and ongoing facility needs.
• Coordinate waste disposal, recycling, and outdoor maintenance services in support of sustainability and cleanliness.
• Keep all signage updates, branded, clean and easy to understand.
• Collaborate with the City of Lancaster and other regulatory partners to support audits, Fire Marshal inspections, and compliance requirements.
• Ensure regular schedules for cleaning, disinfecting, testing, and other building needs are documented and completed to support health and safety standards.
• Manage building security systems and emergency preparedness plans, including keys, access key cards/fobs, and video monitoring.
• Develop systems to regularly review, update, and test emergency and security procedures in compliance with organizational and regulatory expectations.
• Partner with Kepler Hall Residence staff to address maintenance, safety, and repair needs within residential units.
• Assist the maintenance team in preparing vacant units by ensuring they are cleaned, furnished, and ready to welcome new residents with care and efficiency.
• Serve as a liaison for community use of the building, coordinating schedules, space needs, requirements, and written agreements.
• Support responsible and mission‑aligned community use of the building while maintaining security and protecting organizational assets.
• Track and manage service contracts and vendor relationships.
• Maintain accurate records of vendor invoices, purchase orders, and payments to support transparent financial operations.
• Serves as substitute for Front Desk Receptionist (if available).
• Adheres to YWCA Policies and Procedures
• Demonstrated commitment to YWCA Public Policies and Mission.
• Performs other duties as assigned.

Benefits

• Medical, Dental, Vision after 30 days of employment
• Aflac Supplemental Insurance plans
• Retirement plan with employee match
• 403b plans available
• Employee Assistance Program
• Life Insurance
• Long/Short Term Disability
• Paid Time Off (PTO)
• Training and Development Opportunities
• Participation in YWCA activities and seminars
• Childcare at a discounted rate (no cost for first child, discounted rates for additional child(ren))
• Parental leave
• 20% tuition discount at Widener University (including graduate and continuing studies-bachelor’s completion)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed