GSE Operations Coordinator (2nd shift)

Easter Seal Rehabilitation Center•Waterbury, CT

3d•$0 - $22•Onsite

About The Position

Easterseals is seeking a dependable and motivated Operations Coordinator to support our Group Supported Employment (GSE) program during second shift. In this role, you'll serve as the primary support person for staff working throughout the community, helping ensure quality services for adults with disabilities while keeping operations running smoothly. If you enjoy coaching others, solving problems, and working independently, this may be the perfect opportunity for you.

Requirements

Enjoys leading and supporting others
Is organized and able to manage multiple priorities
Communicates clearly and professionally
Can work independently and make sound decisions
Has strong problem-solving skills
Is comfortable using technology and electronic documentation systems
Valid driver's license and acceptable driving record
Reliable transportation
Ability to drive agency vehicles
Ability to obtain and maintain required certifications including CPR, First Aid, and PMT

Responsibilities

Visit community work sites to ensure quality services are being delivered
Monitor contract locations and maintain positive customer relationships
Provide coverage to 2nd shift crews when call outs occur
Serve as the main point of contact for staff working in the community during 2nd shift
Provide coaching, training, and support to employees
Assist with onboarding and mentoring new 2nd shift staff
Help troubleshoot challenges and resolve operational issues in real time
Communicate important updates and concerns to program leadership
Provide hands-on support to adults with disabilities when coverage is needed
Follow individual support plans and agency procedures
Promote independence, skill development, and community inclusion
Complete required documentation and reports
Ensure quality and compliance standards are met
Maintain required certifications and trainings