Operations Coordinator - Logistics 1st Shift

Scholastic•Jefferson City, MO

About The Position

The Operations Coordinator II provides day-to-day administrative and operational support across inbound, outbound, transportation, and staffing activities. The role serves as a communication link between Operations leadership, warehouse associates, transportation providers, support departments, and external partners. The position supports daily workflows, monitors schedules and operating priorities, coordinates transportation and shipping activity, and maintains operational records and documentation. It also supports safety, compliance, and continuous-improvement efforts. The work may involve standing, bending, lifting, and working near equipment, with flexible scheduling that may include weekends, holidays, or overtime as needed.

Requirements

High school diploma or equivalent.
1–2 years of experience in warehouse operations, distribution, or transportation.
Strong communication, organization, and data-analysis skills.
Proficiency in Excel, Word, and Outlook.
Ability to work effectively in a fast-paced environment.
Ability to obtain Lock Out/Tag Out certification as needed.
Attention to detail and commitment to accuracy in labeling and order flow.

Responsibilities

Support daily workflow across inbound, outbound, inventory, and transportation.
Monitor schedules, staffing, workload, and appointments.
Communicate changes in priorities, escalate barriers, and maintain visibility of operating priorities and outstanding issues.
Oversee, maintain, and troubleshoot advanced operational equipment and areas.
Oversee shuttle operation to help meet outbound SLAs and ship orders on time.
Perform external DMS maintenance and analyze data through the shuttle user interface to address common faults and maximize throughput.
Manage carrier appointments, dock schedules, and shipment coordination.
Communicate with carriers, drivers, vendors, and internal transportation teams.
Track shipments, resolve exceptions, and escalate delays or service failures.
Maintain SOPs, work instructions, logs, and operational documentation.
Maintain accurate records and identify trends or variances for leadership review.
Track action items and follow up on outstanding issues.
Support audits, compliance tasks, and continuous-improvement initiatives.
Support safety policies and identify and escalate safety concerns.
Ensure required documentation is complete and compliant.
Uphold safety requirements, including Lock Out/Tag Out procedures and mechanical safety checks.