Operations Coordinator Req - 5299

BronxWorks•Bronx, NY

About The Position

BronxWorks is hiring an Operations Coordinator to oversee facility operations for its older adult service programs. The role supports program managers and ensures that building systems, equipment, furnishings, maintenance practices, safety, and regulatory compliance are properly managed across facilities. The coordinator oversees staff and vendors, maintains work-order processes, addresses building violations, and responds to facility-related emergencies, including on-call incidents outside regular work hours.

Requirements

Bachelor’s degree.
At least five years of supervisory experience.
Experience initiating and developing building-cleaning standards to meet high expectations.
Basic plumbing skills, including the ability to snake clogged waste pipes and repair faucets.
Ability to understand, operate, and oversee proper maintenance of fire panels in building facilities.
Availability for on-call emergencies during non-work hours, evenings, weekends, and holidays.
Ability to safely change GFIs and other electrical outlets and switches.
Ability to identify mold conditions and understand steps for proper remediation.
Certification in fire department standards and operations, including standpipe with city mains, fire drill conductor, maintenance of an inside alarm system, and supervision of a low-PSI oil burner.
Proficiency in OSHA and Department of Health standards for kitchen operations, senior services, and congregate social service programs.
Security and fire safety licenses: F02 and S12 (City-Wide Sprinkler System).
OSHA General Industry Safety & Health.
Strong computer skills, including proficiency with MS Excel or another spreadsheet program.
Strong writing and communication skills.
Ability to use a computer for prolonged periods.
Ability to occasionally lift and/or move up to 20 pounds.
Ability to stand, walk, or sit for long periods.
Ability to climb five flights of stairs.
Ability to bend and retrieve objects and/or documents.
Ability to travel in the boroughs of New York City and adjacent counties via public transportation.
Ability to travel at least one mile within a reasonable amount of time in all types of weather, including inclement weather.

Responsibilities

Oversee facility operations for older adult service programs and support program managers.
Ensure building systems are maintained in good condition and maintenance staff receive appropriate training to meet facility safety standards.
Ensure maintenance subcontractors certify that their personnel have received and will receive appropriate safety and maintenance training.
Supervise vendors, document expenses, and facilitate timely payments.
Maintain the work-order management system for consistency across BronxWorks sites.
Address violations promptly to keep buildings up to code.
Ensure maintenance staff have access to appropriate personal protective equipment (PPE) and use it properly.
Provide 24-hour crisis intervention regarding building systems.
Conduct monthly inspections of facilities and major building systems.
Oversee maintenance of equipment and furnishings and control supply distribution.
Plan, develop, inspect, and assess facility operations policies and procedures.
Manage the collection, presentation, and reporting of operations data, including incident and registration reports.
Ensure regulatory compliance and maintain current, valid licenses and certificates required by relevant city and state agencies.
Ensure cross-shift communication and adequate daily staffing at sites.
Track facility permits and follow up as needed.
Perform additional duties as assigned by the manager.