Operations Coordinator Req - 5299

BronxWorks•New York, NY

6d•$0 - $70,000

About The Position

BronxWorks is hiring an Operations Coordinator to oversee facility operations for its older adult service programs. The role supports program managers and ensures building systems, equipment, furnishings, supplies, and facility procedures are maintained and managed effectively. The coordinator oversees vendors and maintenance staff, tracks work orders and permits, addresses violations, and helps ensure facilities meet applicable safety and regulatory requirements. The position also includes coordinating operational data and reports, maintaining communication across shifts, and providing crisis intervention related to building systems. The coordinator must be available on call for emergencies outside regular work hours, including evenings, weekends, and holidays. The role involves travel throughout New York City boroughs and adjacent counties.

Requirements

Bachelor’s degree.
At least five years of supervisory experience.
Experience initiating and developing building cleaning standards to meet high expectations.
Basic plumbing skills, including the ability to snake clogged waste pipes and repair faucets.
Ability to understand, operate, and oversee proper maintenance of fire panels.
Availability on call for emergencies during non-work hours, evenings, weekends, and holidays.
Ability to safely change GFIs and other electrical outlets and switches.
Ability to identify mold conditions and understand steps for proper remediation.
Certification in fire department standards, including Standpipe with city Mains, Fire Drill Conductor, Maintenance of Inside Alarm System, and Supervision of Low PSI Oil Burner.
Proficiency in OSHA and Department of Health standards for kitchen operation, senior services, and congregate social service programs.
F02 and S12 (City-Wide Sprinkler System) security and fire safety licenses.
OSHA General Industry Safety & Health qualification.
Strong computer skills, including proficiency with MS Excel or another spreadsheet program.
Strong writing and communication skills.

Responsibilities

Oversee facility operations for older adult service programs and support program managers.
Ensure building systems are maintained in good condition.
Ensure maintenance staff and subcontractor personnel receive appropriate training to maintain facility safety standards.
Supervise vendors, document expenses, and ensure payments are made promptly.
Maintain the work order management system across BronxWorks sites.
Address violations promptly to keep buildings up to code.
Ensure maintenance staff have and properly use appropriate personal protective equipment.
Provide 24-hour crisis intervention regarding building systems.
Conduct monthly inspections of facilities and major building systems.
Oversee maintenance of equipment and furnishings and control supply distribution.
Plan, develop, inspect, and assess facility operations policies and procedures.
Manage collection, presentation, and reporting of operations data, including incident and registration reports.
Ensure regulatory compliance and maintain current, valid licenses and certificates required by relevant city and state agencies.
Ensure communication across shifts and adequate daily staffing for site operations.
Track facility permits and follow up as needed.
Perform additional duties as assigned by the manager.