Operations Coordinator, Repair Station

Jamco Interiors•Everett, WA

10h•$74,000 - $88,000

About The Position

The Operations Coordinator supports the coordination, scheduling, documentation, and execution of Repair Station activities to help ensure timely completion of customer repair projects. The role works cross-functionally to track progress, resolve issues, maintain records, and support customer commitments in accordance with company procedures. The position reports to the Repair Station Director and has no supervisory responsibilities. Domestic or international travel may be required.

Requirements

Associate's degree, or 6 months to 1 year of related experience or training, or an equivalent combination.
Proficiency in Microsoft Office Suite.
Ability to interpret technical documents, prepare reports, and communicate effectively with customers, suppliers, and employees.
Ability to follow written, verbal, and diagram instructions and resolve routine issues.
Strong organizational skills, attention to detail, responsiveness, and commitment to quality and customer satisfaction.
Successful completion of required pre-employment drug screening and criminal background check.

Nice To Haves

Experience in aerospace, Repair Station, MRO, customer support, or project coordination.

Responsibilities

Coordinate customer repair activities from induction through completion, including schedules, materials, documentation, and delivery status.
Communicate with customers, suppliers, and internal departments to support repair activities and project requirements.
Prepare, maintain, and distribute project schedules, status reports, action-item logs, meeting minutes, and related documentation.
Monitor project milestones, priorities, and open actions to support timely completion.
Coordinate with Operations, Quality, Engineering, Product Support, Spares, Planning, and Supply Chain to resolve project issues.
Identify and escalate scheduling, material, documentation, technical, and resource concerns to Repair Station leadership.
Maintain accurate project records in compliance with company and Repair Station procedures.
Coordinate customer and supplier meetings, information exchanges, and travel arrangements as needed.
Support daily administrative activities, process improvements, and project-management initiatives.