Quality Operations Specialist, FAA Certified Repair Station

Textron•Fort Worth, TX

6d•Onsite

About The Position

The Quality Operations Specialist for the FAA Certified Repair Station coordinates and validates repair station work performed on Bell components to ensure compliance with Bell technical data, the Repair Station Quality Manual (RSQM), Quality Management System requirements, and FAA regulations. The role oversees repair station documentation, revision control, training consistency, database accuracy, and formal audit compliance, including annual internal audits through the CASS system. The position serves as an interface among Bell Repair Station Operations, the FAA Flight District Standards Office (FSDO), and Bell Management. It reports to the Senior Manager Civil Certification and interfaces directly with Bell Training Academy and Flight Research Center management and staff. The role is onsite at Bell's Fort Worth, Texas headquarters.

Requirements

Bachelor's degree (BS/BA) in Business Administration, Industrial Technology/Management, Engineering, or a similar field.
At least 2 years of experience as a Quality Professional in the aerospace industry.
Exposure to FAA 14 CFR Part 21 and Part 145 regulations; familiarity with RSQM structure, AS9100 audits, CASS auditing systems, FAA oversight activities, and regulatory frameworks including FAA, EASA, AS9100, and AS9110.
Ability to read and interpret blueprints, specifications, reports, procedures, and certifications.
Experience in detail and component manufacturing, metal and composite repairs, and component assembly.
Strong analytical and problem-solving skills, with an emphasis on traceability and recordkeeping accuracy.
Experience with SAP, Enovia, Power BI, 3DX, and Catia 6, plus strong computer skills including Microsoft Excel, Word, PowerPoint, and related applications.
Demonstrated focus on Quality and Compliance, documentation and revision control, audit execution and RCCA validation, and training development and administration.
Six Sigma Green Belt or other Continuous Improvement certification.
Demonstrated leadership and strong interpersonal skills; ability to collaborate and influence across departments; comfort interacting with management, customers, and regulatory authorities; strength in technical interpretation and cross-functional communication.

Responsibilities

Support Quality activities for the Fort Worth repair station, serve as a point of contact, oversee repair station capabilities, and ensure work complies with the RSQM, Bell drawings and specifications, technical manuals, and FAA Part 145 requirements; stay current on regulatory changes and their implementation.
Review and validate incoming repair documentation, including FAA Form 8130-3, teardown reports, inspections, test data, certifications, and traceability records.
Maintain and revise the RSQM, Training Manual, and Forms Manual; ensure capability listings, audit records, documentation records, and personnel qualifications in the Repair Station Database and Roster are accurate and current.
Administer and coordinate repair station training in Textron University, including creating, updating, assigning, and tracking training on procedures, documentation requirements, FAA regulations, RSQM updates, and Quality Operations processes; ensure authorized personnel meet training and certification standards.
Provide technical guidance to area managers, supervisors, and inspectors on documentation and FAA compliance; support Quality Operations, Engineering, and Supplier Quality investigations with repair station documentation, traceability records, and historical data.
Conduct routine documentation audits and annual internal CASS audits of repair station work, capabilities, and personnel; ensure compliance with the RSQM, FAA, AS9100, and recordkeeping and retention requirements; validate effective and sustained RCCA for audit findings.
Prepare documentation packages, revision histories, and findings summaries for formal repair station audits, FAA/EASA surveillance events, and customer compliance reviews.
Represent the repair station in reviews with Engineering, Supplier Quality, Procurement, and Aftermarket Services.
Provide updates on repair station performance, training compliance, audit results, RCCA effectiveness, and regulatory risks; supply documentation trends, training data, audit findings, and RSQM revisions to support capability evaluations.