Operations Coordinator

Sentara Health • Norfolk, VA

4d • Onsite

About The Position

Sentara Heart Hospital, located on the campus of Sentara Norfolk General Hospital in Norfolk, Virginia, is hiring an Operations Coordinator for the Advanced Heart Program. This role will support the team and Leader by performing administrative tasks, providing customer service through phone and personal interactions, managing correspondence, scheduling meetings, preparing departmental reports, statistics, and file maintenance. The coordinator will also prepare and process accounts payable, payroll, employee mileage reimbursement claims, and operational information. Responsibilities include supply ordering and charge entry, as well as providing technical and administrative support to department staff. The ideal candidate will possess extensive knowledge of the department's operations, including educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements. This role supports the delivery of patient care and functions in a multi-disciplinary environment, requiring excellent communication and customer service skills.

Requirements

• High school or equivalent
• Two (2) years of scheduling experience required.
• Excellent communication and customer service skills required.

Nice To Haves

• Extensive knowledge of the operations of the department to include educational programs, Sentara Healthcare systems, policies/procedures, and regulatory requirements.

Responsibilities

• Performs administrative tasks to include providing customer service through phone and personal interactions.
• Responsible for correspondence, scheduling meetings, preparing departmental reports, statistics and file maintenance.
• Prepares and processes accounts payable, payroll, employee mileage reimbursement claims and operational information.
• Responsible for supply ordering and charge entry.
• Performs technical support and administrative support to department staff.
• Supports the delivery of patient care and functions in a multi-disciplinary environment.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED