Operations Coordinator

CRI Genetics•Torrance, CA

12d•$52,000 - $83,200•Hybrid

About The Position

Operations Coordinator responsible for supporting senior leadership and keeping day-to-day operations running smoothly — from communications, and vendor relationships to maintaining systems, and in-house organization activities.

Requirements

High school diploma or equivalent required; Associate's or Bachelor's is a plus
Proficiency in Office 365
Strong written and verbal communication skills
High attention to detail and accuracy in documentation and data entry
Strong multitasker who can own day-to-day execution from start to finish with minimal oversight
Proactive problem-solver who can anticipate needs before being asked
Comfortable handling confidential and sensitive information with discretion

Nice To Haves

HR experience is a plus
B2B sales experience is a plus

Responsibilities

Customer service operations — managing day-to-day customer inquiries, resolving issues, and monitoring KPIs across service channels
Vendor and supplier management — handling vendor communications, contract negotiations and signing, full-cycle procurement, and tracking deliverables, invoices, and POs
Inventory and supply chain experience — managing shipments, stock levels, and distribution workflows
CRM and operational platform management — hands-on with tools like Salesforce, Zoho, or similar; optimizing platform usage for tracking, documentation, and reporting
Employee lifecycle management — supporting full-cycle HR including sourcing, recruiting, onboarding, offboarding, and benefits administration
Payroll processing — coordinating payroll for company
Employee records and document management — maintaining organized, up-to-date digital and physical employee documentation
Office and facilities support — managing office supplies, food, and maintenance needs to keep day-to-day operations running smoothly
Meeting coordination and prep — preparing agendas, capturing notes, and tracking action items
Financial and accounting support — assisting with sales tax, bookkeeping, and accounting activities
Process documentation — building, improving, and implementing SOPs, GMPs, and other operational process documentation
Strategic operations support — contributing to company-wide operational initiatives and quarterly priorities