Operations Coordinator

CWS CORPORATE LEASING LLC • Boston, MA

10d • Onsite

About The Position

A corporate apartment is rented to an individual or company for a short-term length of time. Corporate apartments are utilized for various reasons, including relocation, temporary job assignments, individuals in between homes or that have been displaced from their homes due to natural disasters. Part of our vision to create an extraordinary experience and fulfilling the interim housing needs of our clients in Personalized, Innovative, and Dedicated way.

Requirements

• Ability to pass background, drug and driving record check annually, as per company policy and guidelines.
• Must maintain a valid and unexpired driver’s license that meets company driving standards and maintain current automobile insurance and registration.

Nice To Haves

• Background in customer service, accounting/billing, or in property management is a plus.
• Computer proficient, particularly in Microsoft Outlook and Word, Smart phone technology.

Responsibilities

• Coordinate new lease accurately and timely from start to finish
• Double-check to ensure that the Guest Services Coordinator has completed all leasing paperwork accurately
• Communicate accurate information to the Quality Control Representative to process all necessary work orders
• Maintain accurate and current information in the company’s operational database for clients and apartment communities
• Maintain accurate and organization of the filing system
• Ensure that the Guest Services Coordinator processes clients’ lease extension and notice to vacates accurately and in a timely manner
• Update request systems with any add on requests for client’s needs
• Review daily operations schedules
• Assist the area manager in developing processes for improved efficiency
• Generates scheduled reports by the designated deadline and any other reporting needs requested
• Double-check that all client paperwork has been completed accurately and received timely
• Communicate with the Quality Control Representative and update OSCAR with any add-on requests for guest needs
• Ensure that all specialty items, requests, and upcharges have been entered into the database
• Ensure that the Guest Services Coordinator provides clients with accurate price ranges
• Coordinate with Accounting to ensure that office rent and utilities are paid accurately and timely

Benefits

• medical
• dental
• health savings account
• 401(k)
• life insurance
• Employee Assistance Program
• Short-Term and Long-Term Disability
• professional development
• Paid holidays with your birthday as a holiday
• fitness reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED