Operations Coordinator - Production

San Antonio Water System•San Antonio, TX

About The Position

The Operations Coordinator supports the Vice President of Production Operations in advancing departmental goals related to operational excellence, readiness, and work and safety culture. The role performs administrative and technical work to support business needs and serves as a conduit between SAWS headquarters, service centers, and water production treatment facilities, communicating the Vice President’s initiatives. Working under limited or minimal supervision, the coordinator assists with developing and implementing programs and processes. The position supports departmental operations and workflows, facilitates communication between field and office staff and department leadership, and manages confidential administrative data. It also supports safety and work culture initiatives, coordinates meetings and events, and provides administrative support such as scheduling, travel arrangements, supply purchasing, and employee training coordination.

Requirements

  • Associate’s degree in Communications, Business Administration, or a related field from a recognized accredited educational institution.
  • Three years of progressively responsible experience in administrative or operations support functions.
  • Valid Class C Texas Driver’s License.
  • Ability to communicate effectively and clearly, verbally and in writing.
  • Skill in operating a personal computer and utilizing rudimentary software.
  • Ability to compile, organize, and maintain accurate and complete records and files.

Responsibilities

  • Assist with developing and implementing departmental programs, processes, and workflows.
  • Serve as the primary liaison between field and office staff, Directors, and the department Vice President; communicate issues, concerns, and recommendations to support efficiency.
  • Develop and coordinate communications about upcoming events, concerns, and business needs affecting the department.
  • Inform staff about internal procedures and management controls, including credit card approvals, boot vouchers, and invoice processes.
  • Manage confidential administrative data related to salaries, progressions, vacancies, and Change in Status forms.
  • Coordinate Safety Committee meetings.
  • Assist the Vice President and Directors in developing and implementing safety action plans addressing SAWS TRIR and driver scorecard issues.
  • Partner with internal SAWS groups, including Distribution & Collections and Treatment, to develop Safety Culture Action Plans.
  • Assist with processes for obtaining proper personal protective equipment (PPE).
  • Help coordinate Safety Rallies to strengthen safety initiatives.
  • Assist the Vice President and Directors with coordinating group and one-on-one meetings with Production staff to enhance communication.
  • Schedule appointments and travel arrangements.
  • Manage purchases of office supplies.
  • Maintain a database tracking employees’ CDL licenses.
  • Coordinate and schedule employees’ TCEQ water courses.
  • Assist the Vice President in developing and coordinating strategic planning initiatives for the Production Group.
  • Perform other duties as assigned.
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