Operations Coordinator

Quantis•New York, NY

20h•$80,000 - $107,000•Hybrid

About The Position

At the crossing point between all support areas, Operations ensure that the branch team is successful and fulfills its mission in the best conditions possible. As the Operations Coordinator for Quantis US, currently employing 30+ consultants, you’ll be responsible for: · Staffing Execution & Cross-Branch Coordination: Lead the end-to-end pre-staffing and staffing request process, including gathering key inputs from stakeholders, assessing consultants’ availability, confirming allocations within the branch, and coordinating cross-staffing and global staffing with other Quantis branches. Propose and organize planning adjustments to effectively address evolving staffing needs. · Workload Forecasting & Capacity Planning: Ensure the reliability of project forecasts (planning, estimates, and progress tracking), proactively identify potential overload or underload situations, and implement appropriate corrective measures. Contribute to mid-term capacity planning to anticipate resource gaps and align staffing with business projections. · Project Performance & Profitability Monitoring: Monitor project profitability and productivity, analyze project health indicators, and identify areas for improvement across tools, processes, best practices, and training to enhance operational efficiency and financial performance. · Reporting, Tools & Data Governance: Coordinate consultants and project managers to ensure timely and accurate project monitoring and operations reporting. Oversee project closure tracking and maintain high standards of data quality and integrity. Administer and optimize core operational tools (e.g., ERP, project management systems) to support reliable decision-making. · Operational Alignment & Global Deployment: Ensure strong alignment between Operations, Talent, and team leads to support coherent workforce and business planning. Contribute to the deployment of Quantis global deliverables, standards, and initiatives at branch level.

Requirements

Purpose-driven Operations or Staffing professional, motivated to put your skills to work towards our mission of bridging sustainability and business value.
4+ years of experience handling operations activities, ideally in a consulting company.
Successful track record of managing projects and change, ideally in both corporations and consultancy.
Passion for problem solving and amplifying performance and productivity.
Empathetic and intuitive, connect easily with your stakeholders and colleagues, curious.
Natural sense for organization and time management; keen eye for detail and accuracy.
Like processing data and making them talk, know how to build meaningful and beautiful slides.
Comfortable with digital tools (knowledge of Enterprise Resource Planning platforms is a plus).
Flexible, happy to adapt, and support the evolution of your teammates and your branch.
Speak fluently English.
Thrive in close collaboration with consultants, enjoy being a trusted sparring partner, and feel equally comfortable in structured operational work and dynamic people interactions.

Nice To Haves

Knowledge of Enterprise Resource Planning platforms is a plus.

Responsibilities

Lead the end-to-end pre-staffing and staffing request process, including gathering key inputs from stakeholders, assessing consultants’ availability, confirming allocations within the branch, and coordinating cross-staffing and global staffing with other Quantis branches.
Propose and organize planning adjustments to effectively address evolving staffing needs.
Ensure the reliability of project forecasts (planning, estimates, and progress tracking).
Proactively identify potential overload or underload situations, and implement appropriate corrective measures.
Contribute to mid-term capacity planning to anticipate resource gaps and align staffing with business projections.
Monitor project profitability and productivity, analyze project health indicators, and identify areas for improvement across tools, processes, best practices, and training to enhance operational efficiency and financial performance.
Coordinate consultants and project managers to ensure timely and accurate project monitoring and operations reporting.
Oversee project closure tracking and maintain high standards of data quality and integrity.
Administer and optimize core operational tools (e.g., ERP, project management systems) to support reliable decision-making.
Ensure strong alignment between Operations, Talent, and team leads to support coherent workforce and business planning.
Contribute to the deployment of Quantis global deliverables, standards, and initiatives at branch level.