Operations Coordinator - Projects, Ind, Prod Svcs - $26/Hr Family Medical + Dental

HTM Group • Honolulu, HI

17h • Onsite

About The Position

HTM Contractors, Inc. is seeking a dependable Operations Coordinator - Projects, Industrial, & Production Services to help keep customers, crews, projects, and operations organized. This role is ideal for someone who enjoys problem-solving, communicating with people, staying organized, and ensuring tasks are completed. The coordinator will act as a liaison between customers, office staff, sales teams, project managers, and field crews, facilitating the smooth progression of jobs from initial contact to completion.

Requirements

• Previous experience in administration, customer service, scheduling, dispatch, or office support
• Strong communication skills and a professional attitude
• Good attention to detail and organization skills
• Ability to manage multiple tasks and priorities
• Comfort using computers and learning new software
• Ability to work independently while being part of a team
• A positive attitude and willingness to learn

Nice To Haves

• Experience with CRM, scheduling, or business software is a plus
• Experience in construction, service, manufacturing, or operations is helpful

Responsibilities

• Answering customer calls and responding to messages
• Helping customers understand services and next steps
• Creating and updating customer accounts, jobs, and work orders
• Scheduling estimates, site visits, crews, equipment, deliveries, and services
• Coordinating schedules between customers, managers, sales teams, and field crews
• Keeping company schedules and calendars accurate
• Updating information in CRM and ERP systems
• Tracking projects, orders, and customer requests from start to finish
• Preparing paperwork, documentation, and job files
• Processing Certificates of Insurance (COIs)
• Collecting job information, photos, documents, and approvals
• Helping ensure completed work is ready for billing
• Communicating schedule changes and important updates
• Supporting office and operations teams as needed

Benefits

• Medical and Dental Insurance – 100% Company Paid (Employee + Family)
• Holiday Pay – 10 Holidays Per Year
• PTO – 160 Hours Per Year
• Birthday Pay (after 1 year)
• Life Insurance: $10,000 Company Paid MetLife
• Profit Sharing
• 401K Retirement Plan – Company Match up to 4% (after 1 year)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed