Operations Coordinator - Warehouse
About The Position
The Operations Coordinator enables distribution center operations by performing general office activities, responding to inquiries, and directly supporting warehouse and transportation leadership. The role processes routine operational documents, communicates with internal and external customers, verifies information for compliance, tracks operational metrics, prepares charts and spreadsheets for management review, and monitors office supplies. Work is primarily at a desk in an office-based environment, with occasional work in warehouse areas, including coolers and freezers where temperatures may reach -5 degrees. The stated schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m., in Menomonee Falls, Wisconsin. The listed starting rate is $23.25 per hour; the job also gives an expected base-rate range of $18.18 to $30.30 per hour and elsewhere lists $18 to $28 per hour. Overtime compensation may apply.
Requirements
- At least two years of clerical experience.
- High school diploma or GED/equivalent.
- Effective verbal and written communication skills.
- Excellent telephone and customer service abilities.
- Strong math, analytical, and organizational skills, with close attention to detail.
- Basic computer skills and knowledge of Microsoft Word, Excel, Access, and Outlook.
- Problem-solving and critical-thinking abilities to resolve problems of limited scope.
- Ability to perform cross-functional activities and work on a varying schedule.
- Strong teamwork skills and ability to support others in the department and division.
Nice To Haves
- Experience in a distribution business environment.
- Knowledge of DOT Hours of Service Regulations.
- Knowledge of the geographic delivery area.
- Preferred experience with SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.
Responsibilities
- Prepare and process routine forms, reports, and documents for warehouse and transportation operations, following standard procedures.
- Communicate with internal and external customers, respond to general inquiries and telephone calls, and support staff and customer needs.
- Verify information and data to ensure compliance with market regulations and procedures.
- Collect, track, and enter data on operational metrics to support performance tracking.
- Create and maintain basic charts, graphs, spreadsheets, and databases for manager review.
- Monitor office supply inventory and initiate purchase orders.
- Perform other duties as assigned by the manager.
Benefits
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term and long-term disability
- Employee stock purchase plan
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
