Operations Coordinator - Warehouse

US Foods•Menomonee Falls, WI
•Onsite

About The Position

The Coordinator, Operations enables distribution center operations by performing general office activities, responding to inquiries, and supporting warehouse and transportation leadership. The role is based at a desk in a US Foods office environment, with occasional work in warehouse areas, including cooler and freezer areas where temperatures may be as low as -5 degrees. The schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. The stated starting rate is $23.25 per hour; the expected base rate range is $18.18 to $30.30 per hour, with another listing of $18 to $28 per hour. Overtime compensation may also be available as applicable.

Requirements

  • At least two years of clerical experience.
  • High school diploma or GED/equivalent.
  • Effective verbal and written communication skills.
  • Strong telephone and customer service abilities.
  • Strong math, analytical, and organizational skills, with close attention to detail.
  • Basic computer skills and good knowledge of Microsoft Word, Excel, Access, and Outlook.
  • Problem-solving and critical-thinking abilities to address problems of limited scope.
  • Ability to perform cross-functional activities and work on a varying schedule.
  • Strong teamwork skills and ability to support others in the department and division.

Nice To Haves

  • Experience in a distribution business environment.
  • Knowledge of DOT Hours of Service Regulations.
  • Knowledge of the geographic delivery area.
  • Preferred experience with SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.

Responsibilities

  • Prepare and process routine forms, reports, and documents for warehouse and transportation operations, following standard procedures.
  • Communicate with internal and external customers to support staff and customer needs.
  • Respond to general inquiries and telephone calls.
  • Verify information and data for compliance with market regulations and procedures.
  • Collect, track, and enter data on operations metrics, including shorts, mispicks, damage, service levels, associate overtime, and trailer temperature logs.
  • Create and maintain basic charts, graphs, spreadsheets, and databases for manager review.
  • Monitor office supply inventory and initiate purchase orders.
  • Perform other duties as assigned by the manager.

Benefits

  • Health insurance
  • Pre-tax spending accounts
  • Retirement benefits
  • Paid time off
  • Short-term and long-term disability
  • Employee stock purchase plan
  • Life insurance
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