Operations Coordinator, Food & Beverage

Flow•Fort Lauderdale, FL

7d•Hybrid

About The Position

We're building the operational backbone of our Food & Beverage work across multiple locations. In this role, you'll create structure, improve how we work, and coordinate our daily operations. You'll oversee staffing and hiring, keep our systems running smoothly, organize our information, manage projects, and ensure everyone's communicating. We're looking for someone who's organized, proactive, detail-oriented, and genuinely passionate about hospitality, good food, and doing things well.

Requirements

2-3 years food & beverage management or hospitality operations.
Hands-on Toast POS experience including menus, pricing, product management, and reporting
Exceptional organizational and project management skills
Strong communication and follow-through
Detail-oriented with a strong sense of accountability
Comfortable working cross-functionally across departments
Advanced proficiency with Google Workspace and Microsoft Office
Ability to thrive in a fast-paced, evolving environment
Must be able to commute and travel between Flow properties, including Flow Miami, Flow Brickell, Flow Wynwood, and Flow Fort Lauderdale.

Nice To Haves

Passion for healthy food, wellness, and hospitality

Responsibilities

Partner with leadership and HR to coordinate hiring
Schedule interviews, onboarding, and training
Track staffing needs across our locations
Maintain employee records and onboarding documentation
Coordinate uniforms, training schedules, and coverage
Maintain operational task lists and follow up on pending items
Coordinate communication across kitchens, cafés, grocers, logistics, purchasing, marketing, and leadership
Prepare meeting agendas and action items
Support implementation of new operational procedures and standards
Maintain SOPs, operational manuals, and training documents
Organize digital files and operational trackers
Manage Toast POS updates, product setup, pricing, menus, and data accuracy
Build systems that improve how we work
Manage purchase orders, vendor communication, invoices, deliveries, inventory reports, and ordering schedules
Track COGS and maintain operational documentation
Coordinate timelines for operational initiatives
Follow up with vendors, contractors, suppliers, and internal teams
Track permits, construction, and projects through completion
Coordinate logistics for events, promotions, product launches, and community activations with our marketing team
Maintain food safety documentation, licenses, and operational records across all locations, upholding company standards