Operations Communications Generalist
About The Position
Position is accountable for excellent communications project management, writing and client service. Contributes to corporate goals and targets through implementation of communications plans for internal and external audiences. Coordinates work with other Communications staff to ensure alignment with overall strategy for the company and/or business units, jurisdictions and issues. The communications consultant will support Xcel Energy Operations clients, initiatives and change management projects. This will involve the creation and execution of communications plans, including content development, audience identification and distribution strategy, and creative story telling across communications platforms.
Requirements
- Bachelor's degree in journalism, communications, marketing, public relations, or related discipline.
- At least 5 years’ experience in positions that require significant, direct interaction with clients, designers and production vendors.
- Proven ability to write clearly, concisely, quickly and accurately, incorporating key messages and calls to action and using appropriate language and tone for the target audience.
- Able to progress on a variety of projects during the course of the workday and accustomed to working at a fast pace.
Nice To Haves
- Work in an agency or corporate setting.
- Experience in the utility industry.
Responsibilities
- Plans, researches, writes, edits and coordinates development of print, electronic and web-based communications, including brochures, bill inserts, fact sheets, presentations and collateral material.
- Coordinates work and schedules with graphic designers, ensuring final products meet client needs.
- Documents and improves processes to produce quality, on-time results within budget.
- Serves on various cross-functional teams to provide communications perspectives and helps develop and implement plans and tactics to achieve team's mission.
- Provides communications counsel to clients.
- Works closely with vendor-partners, including printers, direct mail houses, bindery shops, etc., to ensure production meets quality and timing requirements; receives invoices and initiates payment process, including ensuring correct budget codes are used.
- Understands and supports Xcel Energy's brand; understands and demonstrates behaviors in accordance with the corporate values.
Benefits
- Annual Incentive Program
- Medical/Pharmacy Plan
- Dental
- Vision
- Life Insurance
- Dependent Care Reimbursement Account
- Health Care Reimbursement Account
- Health Savings Account (HSA) (if enrolled in eligible health plan)
- Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
- Transportation Reimbursement Account
- Short-term disability (STD)
- Long-term disability (LTD)
- Employee Assistance Program (EAP)
- Fitness Center Reimbursement (if enrolled in eligible health plan)
- Tuition reimbursement
- Transit programs
- Employee recognition program
- Pension
- 401(k) plan
- Paid time off (PTO)
- Holidays
- Volunteer Paid Time Off (VPTO)
- Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
