Operations Business Analyst - Service Delivery

Blue Cross Blue Shield of Minnesota•Eagan, MN

2d•$68,900 - $113,700•Hybrid

About The Position

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. The Impact You Will Have In this position, you will be responsible for performing complex technical and analytical work under limited supervision in support of developing and implementing strategic business solutions through research, audit and analysis of data for the Operations Division. The focus is on end-to-end business process improvements that drive the operation of the business to ensure services and transactions are processed in a timely and accurate manner.

Requirements

4+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
3 years analytical experience or equivalent military experience.
Excellent collaborative, interpersonal, oral and written communication skills.
Intermediate technical skills (Microsoft Office - Excel, Word, Access).
Desire to excel and ability to work in a high paced environment, handling multiple responsibilities and projects.
Strong work ethic, flexible.
High school diploma (or equivalency) and legal authorization to work in the U.S.

Nice To Haves

Bachelor's degree.
Health Insurance experience preferred.

Responsibilities

Participates in process change and redesign to implement improvements (including business requirements and acceptance testing) to support the business units.
Identifies opportunities and recommends solutions that increases automation and resolves system deficiencies.
Researches and resolves system issues in a timely and accurate manner.
Maintains awareness of systems, products and expertise to support business units.
Participates in assigned work groups, committees, and project implementations.
Collaborates with business and technical units.
Acts as a mentor for other individuals in the department.