Operations Business Analyst
QVC•West Chester, PA
•Hybrid
About The Position
The Operations Business Analyst, reporting to the Manager of Operations Business Analysis, analyzes complex data and situations to provide actionable insights and recommendations to leadership. You will collaborate with senior internal and external partners, distills complex information for multiple audiences, and identify opportunities for operational improvement. The analyst manages essential reports and processes, leveraging business acumen to drive results and support the organization's operational and financial goals.
Requirements
- 3+ years' experience in transportation, logistics, or operations analytics (retail/e-commerce sector a plus).
- 1+ years of Advanced Excel and moderate to advanced SQL skills.
- Communicate analytical findings to both technical and non-technical audiences, influencing operational decision-making through clear insights.
- Bachelor's or University Degree, or equivalent work experience
Responsibilities
- Analyze operational data, identify process gaps, and recommend solutions that improve efficiency.
- Develop reports and performance metrics that support operational decision-making across the business.
- Build dashboards and data visualizations to deliver actionable insights to stakeholders.
- Lead and support initiatives focused on network optimization, automation and continuous improvement.
Benefits
- competitive compensation
- paid time off
- an employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
- health care benefits starting on day 1
- 401(k)
- tuition reimbursement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
