Business Operations Analyst

Manulife • Boston, MA

2d • Hybrid

About The Position

We are seeking a highly motivated and talented Business Operations Analyst to join our team in our Boston office. In this role, you will partner closely with the Chief Administrative Officer as a trusted resource, ensuring critical business operations run seamlessly. This is an exciting opportunity to grow your career with an established leader in the financial services industry, backed by a team committed to your development and long-term success.

Requirements

• Highly motivated, enjoys collaborating and thrives in a team setting.
• Ability to set priorities, balance multiple tasks, meet deadlines.
• Detail orientated and able to work in a fast-paced environment.
• Highly proficient with Microsoft Office, particularly Excel and PowerPoint.
• College Degree with at least 1 to 3 years of business experience.

Nice To Haves

• Comfortable with ambiguity and possess a “figure it out” mentality.
• Innovative, like to challenge convention and embrace failing fast.
• Analytical thinker, inquisitive by nature.
• Adept at working with data.
• Basic understanding and utilization of AI technology

Responsibilities

• Manage operations for business continuity and record management.
• Facilitate regulatory compliance and risk management efforts.
• Support project management and ad hoc analysis for leadership.
• Assist with business planning process to support the sales team.
• Generate business insights through analysis and identification of trends.
• Coordinate reporting of business results, assemble data and build dashboards.
• Collect and manage industry data and competitive intelligence.
• Identify opportunities to enhance, optimize and scale internal processes.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
• full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree