Business Operations Analyst

Swiss Re • Fort Wayne, IN

1d • $56,000 - $84,000 • Hybrid

About The Position

Our company operates under a hybrid work model, with the expectation that employees work from the office three days per week every week. Please note that this role is not eligible for visa sponsorship/visa transfers/visa extension or relocation support.

Do you enjoy solving puzzles, keeping things organized, and making sure every detail is right? Are you looking for a career where you'll learn from experienced professionals, work with teams across the business, and make an impact from day one?

If you're naturally curious, highly organized, and eager to build a career in financial services, this could be the opportunity you've been looking for.

As a Business Operations Analyst, you'll join Swiss Re's North America Business Operations team — a high-visibility team that keeps our business running smoothly behind the scenes. You'll help support the operational processes that enable our client teams to deliver solutions to some of the world's largest insurance companies while gaining exposure to a unique and sophisticated area of the financial services industry.
This is an excellent opportunity for someone early in their career who wants to develop strong analytical, operational, and business skills within a global organization.

About the Role
As a Business Operations Analyst, you'll play an important role in supporting the operational execution of our reinsurance business across North America. You'll work with colleagues across multiple functions to ensure data is accurate, business processes run efficiently, and new client transactions move smoothly from onboarding through execution.

You'll be trusted to manage important operational activities while continuously learning about our business and identifying ways to improve how we work.

Requirements

• 1–3 years of experience in operations, administration, financial services, insurance, or a related field (internship experience also considered)
• Bachelor's degree in Business, Finance, Operations, or a related discipline, or equivalent professional experience
• Strong attention to detail with the ability to manage and validate data accurately
• Proficiency in Microsoft Office, particularly Excel
• Strong written and verbal communication skills
• Ability to prioritize multiple tasks while maintaining accuracy and quality
• A proactive, customer-focused mindset and a desire to continuously improve processes
• Strong organizational skills with the ability to work independently and collaboratively

Nice To Haves

• Experience or coursework related to insurance, reinsurance, or financial services
• Familiarity with CRM platforms, workflow tools, or operational systems
• Exposure to audit, governance, or compliance activities
• Experience working with large datasets or business reporting

Responsibilities

• Support the onboarding of new business by ensuring transactions are processed accurately and efficiently
• Review, validate, and maintain operational data to ensure quality, accuracy, and compliance
• Monitor operational metrics and KPIs, identifying discrepancies and escalating issues when appropriate
• Assist with governance, audit, and compliance activities by preparing documentation and supporting internal control processes
• Identify opportunities to improve processes and help simplify operational workflows
• Partner with teams across Client Markets, Treaty Administration, Finance, Valuation, and other business areas to support the full business lifecycle
• Provide responsive, professional support to internal stakeholders while delivering excellent service
• Expand your knowledge through cross-training and contribute to a collaborative, high-performing team

Benefits

• The estimated base salary range for this position is $56,000 to $84,000.
• At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short- and long-term incentives, and benefits offered), in setting individual compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level