Business Operations Analyst

Clarvida - California•Garden Grove, CA

12d•$85,000 - $100,000•Hybrid

About The Position

The Business Operations Analyst supports California Operations through project management, data analytics, contract administration, compliance initiatives, and strategic operational support. This role partners closely with operational leadership to identify business needs, evaluate risks, analyze performance trends, and implement solutions that improve operational effectiveness. Working with a high degree of independence, the Business Operations Analyst exercises sound judgment, manages multiple priorities, and provides actionable recommendations that support organizational goals and long-term business success.

Requirements

Demonstrated experience in business operations, analytics, project management, or operational support functions
Strong analytical and problem-solving skills with the ability to interpret complex data and translate findings into actionable recommendations
Experience developing reports, dashboards, and performance metrics
Strong organizational skills and ability to manage multiple projects simultaneously
Excellent written, verbal, and presentation communication skills
Advanced Microsoft Excel proficiency and strong experience with Microsoft Office applications
Ability to work independently and exercise sound judgment in decision-making
Strong attention to detail and commitment to accuracy

Nice To Haves

Bachelor’s degree in Business Administration, Healthcare Administration, Public Administration, Data Analytics, Finance, Operations Management, or a related field
Experience in healthcare, behavioral health, or human services environments
Experience supporting contract management, compliance activities, or RFP processes
Experience using reporting platforms, business intelligence tools, or dashboard development applications
Knowledge of performance improvement methodologies and operational best practices

Responsibilities

Lead operational projects and strategic initiatives from planning through implementation and completion
Develop project plans, timelines, milestones, and performance metrics to ensure successful outcomes
Evaluate project requirements, risks, resource needs, and dependencies and recommend corrective actions when needed
Analyze project performance and provide recommendations regarding operational improvements and resource allocation
Prepare and present project status updates, analyses, and recommendations to leadership and stakeholders
Develop and maintain operational dashboards, reports, scorecards, and performance metrics
Analyze operational, contractual, and business performance data to identify trends, risks, and improvement opportunities
Provide leadership with actionable recommendations based on data analysis and business intelligence findings
Conduct ad hoc reporting and analysis to support operational, financial, and strategic decisions
Evaluate data integrity and reporting methodologies and recommend process improvements
Support contract administration processes, including tracking requirements, deliverables, renewals, and compliance obligations
Assist with RFP development, proposal coordination, contract reviews, and operational implementation activities
Support state operations leadership with compliance initiatives, audits, reporting, and special projects
Collaborate with internal departments including Operations, Finance, Human Resources, Quality, and Leadership teams
Maintain accurate project documentation, reports, and operational records
Perform additional duties as assigned