Operations/BDC

Sanderson Lincoln • Phoenix, AZ

1d

About The Position

Sanderson Lincoln is seeking a dedicated and detail-oriented Operations/BDC professional in Phoenix, AZ. This role focuses on streamlining operational processes, managing business development center (BDC) activities, and scheduling service appointments to support company growth and customer satisfaction. The ideal candidate is proactive, organized, able to handle multiple tasks, and maintains strong communication and efficiency.

Requirements

• Previous experience in operations, customer service, or business development is preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Detail-oriented, proactive approach to problem-solving.
• Ability to work independently as well as part of a team.
• Proficiency in CDK software.

Nice To Haves

• Proficiency with common office software and customer relationship management (CRM) tools is a plus.

Responsibilities

• Manage day-to-day operational tasks to ensure smooth workflow and process efficiency.
• Support the Business Development Center by handling inbound and outbound customer communications.
• Schedule service appointments efficiently to maximize customer satisfaction and operational productivity.
• Coordinate with various departments to improve customer service and operational productivity.
• Track and report key performance metrics related to operations and business development.
• Assist in implementing new procedures to enhance operational effectiveness.
• Maintain accurate records and ensure compliance with company policies.

Benefits

• Competitive salary (details to be discussed during the interview process).
• Opportunities for professional growth and development.
• Supportive team environment.
• Other benefits provided by Sanderson Lincoln.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed