3rd shift-Operations Attendant-CLT
About The Position
A local parking company is seeking a full-time Operations Attendant to support enforcement and operations at parking lots and garages. The position works third shift, with weekends and holidays required and weekdays off. The attendant uses their personal vehicle to travel to multiple work locations; mileage is reimbursed monthly. Applicants must provide proof of current vehicle registration and insurance. The role is responsible for maintaining the safety and efficiency of parking areas. Duties include assisting customers, monitoring parking activity and traffic flow, operating and troubleshooting parking equipment, checking permits, issuing citations, inspecting facilities, maintaining cleanliness, and reporting hazards, maintenance issues, incidents, and equipment problems. The attendant also completes shift logs and checklists and communicates facility status to supervisors and team members. The scheduled shift is eight hours, from 12 a.m. to 8 a.m., on either Thursday through Monday or Saturday through Wednesday. Training takes place on first or second shift. Applicants must pass a pre-employment criminal background check, drug test, and motor vehicle records check; the company states that it will conduct a 10-year background check.
Requirements
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Personal transportation and use of a personal vehicle to travel to multiple locations; proof of current registration and insurance is required.
- Strong communication and interpersonal skills.
- Ability to handle cash, credit, and electronic transactions accurately.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
- Ability to lift 25–50 pounds.
- Dependable and punctual, and able to work flexible shifts including evenings, weekends, and holidays.
- Must pass a pre-employment criminal background check, drug test, and motor vehicle records check; a 10-year background check will be conducted.
Nice To Haves
- Previous experience in customer service, parking, or facility operations.
Responsibilities
- Greet and assist customers with parking inquiries, directions, and payment instructions.
- Provide information about parking rates, passes, and facility policies.
- Handle customer complaints or escalate issues to management as needed.
- Monitor daily parking activities to support smooth traffic flow and proper use of parking spaces.
- Operate and troubleshoot entry and exit gates, ticket machines, and payment systems.
- Assist during peak hours, special events, or emergencies to manage vehicle flow.
- Check for valid parking permits and passes.
- Issue citations or notices for violations in accordance with company policy.
- Support the enforcement team with operational needs when required.
- Conduct routine inspections of parking areas, equipment, and signage.
- Promptly report maintenance issues, hazards, and equipment malfunctions.
- Help maintain facility cleanliness and a safe environment for customers.
- Complete shift logs, incident reports, and operational checklists.
- Communicate facility status effectively to supervisors and team members.
- Drive a personal vehicle between multiple work locations.
- Perform other duties as necessary or assigned.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Monthly mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
