3rd shift-Operations Attendant-CLT

Preferred Parking Service•Charlotte, NC

About The Position

A local parking company is seeking a full-time Operations Attendant to help enforce parking rules on its lots and in its garages and maintain the safety and efficiency of its parking areas. This is a third-shift role, with weekends and holidays required and days off during the week. The attendant will use their own vehicle to travel to multiple work locations; mileage is reimbursed monthly. Proof of current vehicle registration and insurance is required. The role involves assisting customers, monitoring parking operations, enforcing parking rules, maintaining facility cleanliness, inspecting equipment and signage, and reporting incidents or maintenance issues. The attendant may also assist with vehicle flow during peak periods, special events, or emergencies. Applicants must pass pre-employment criminal background, drug, and motor vehicle record checks, including a 10-year background check.

Requirements

High school diploma or equivalent.
Valid driver's license with a clean driving record.
Personal transportation and ability to use a personal vehicle at multiple work locations.
Provide proof of current vehicle registration and insurance.
Strong communication and interpersonal skills.
Ability to accurately handle cash, credit, and electronic transactions.
Ability to work indoors and outdoors in varying weather conditions.
Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
Ability to lift 25–50 pounds.
Dependability and punctuality, and ability to work flexible shifts, evenings, weekends, and holidays.
Pass a pre-employment criminal background check, drug test, and motor vehicle records check; a 10-year background check will be run.

Nice To Haves

Previous experience in customer service, parking, or facility operations.

Responsibilities

Greet and assist customers with parking inquiries, directions, and payment instructions.
Provide information about parking rates, passes, and facility policies.
Handle customer complaints or escalate issues to management.
Monitor daily parking activities to support smooth traffic flow and proper use of parking spaces.
Operate and troubleshoot entry and exit gates, ticket machines, and payment systems.
Assist during peak hours, special events, or emergencies to manage vehicle flow.
Check parking permits and passes for validity.
Issue citations or notices for violations in accordance with company policy.
Support the enforcement team with operational needs when required.
Conduct routine inspections of parking areas, equipment, and signage.
Promptly report maintenance issues, hazards, and equipment malfunctions.
Help maintain facility cleanliness and a safe environment for customers.
Complete shift logs, incident reports, and operational checklists.
Communicate facility status to supervisors and team members.
Drive a personal vehicle to multiple work locations during work.