2nd shift- Operations Attendant- Asheville, NC

Preferred Parking Service•Asheville, NC

11d•Onsite

About The Position

A local parking company is hiring a full-time Operations Attendant to support and enforce parking operations at lots and garages in Asheville, North Carolina. This is a second-shift role, generally scheduled Tuesday through Saturday from 3:00 PM to 11:00 PM, with days off during the week. Weekends and holidays are required. Training days may differ in both days and hours, and the role involves traveling to multiple locations in Asheville. The attendant uses their personal vehicle for work and receives monthly mileage reimbursement. Proof of current vehicle registration and insurance is required. The position helps maintain the safety, cleanliness, and efficiency of parking areas. Duties include assisting customers, monitoring traffic and parking activity, enforcing facility rules, operating parking equipment and payment systems, inspecting facilities, and reporting incidents or maintenance concerns. Applicants must pass a pre-employment criminal background check, drug test, and motor vehicle records check; the company states it will conduct a 10-year background check.

Requirements

High school diploma or equivalent.
Valid driver's license with a clean driving record.
Own transportation and ability to use a personal vehicle for work.
Provide proof of current vehicle registration and insurance.
Strong communication and interpersonal skills.
Ability to handle cash, credit, and electronic transactions accurately.
Ability to work indoors and outdoors in varying weather conditions.
Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
Ability to lift 25–50 pounds.
Dependable and punctual, with ability to work flexible shifts, including evenings, weekends, and holidays.
Pass a pre-employment criminal background check, drug test, and motor vehicle records check; a 10-year background check will be conducted.

Nice To Haves

Previous experience in customer service, parking, or facility operations.

Responsibilities

Greet and assist customers with parking inquiries, directions, and payment instructions.
Explain parking rates, passes, and facility policies.
Handle customer complaints or escalate issues to management as needed.
Monitor daily parking activities to support smooth traffic flow and proper use of parking spaces.
Operate and troubleshoot entry and exit gates, ticket machines, and payment systems.
Assist with vehicle flow during peak hours, special events, or emergencies.
Check for valid parking permits and passes.
Issue citations or notices for violations in accordance with company policy.
Support the enforcement team with operational needs when required.
Conduct routine inspections of parking areas, equipment, and signage.
Promptly report maintenance issues, hazards, or equipment malfunctions.
Help maintain facility cleanliness and a safe environment for customers.
Complete shift logs, incident reports, and operational checklists.
Communicate facility status to supervisors and team members.
Drive a personal vehicle between multiple work locations.
Perform other duties as necessary or assigned.