Operations Associate

City of New York • New York, NY

16d • $42,288 - $48,933 • Hybrid

About The Position

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently. The DOF's Sheriff’s Office serves and enforces court mandates, orders of protection, warrants, decrees, and property seizures. Additionally, the Sheriff’s Office conducts criminal investigations of real property fraud, tax crimes, and the trafficking of illegal and untaxed tobacco products and synthetic narcotics, and monitors defendants referred by the courts for electronic monitoring. The Sheriff Office’s Income Execution Unit coordinates the processing and data entry of court enforcement matters, review payments and mathematical computations, apply monetary executions to the appropriate cases, and ensure that required funds are properly collected and deposited in accordance with established policies and procedures. Additionally, the unit oversees outgoing payments, correspondence, records management, supplies, and daily administrative functions while providing support to staff and completing special projects as directed by the Head of Department. The Income Execution Unit is seeking a detail-oriented, and self-starting individual, to serve as an Operations Associate. Reporting to the Director of Income Execution, under general supervision, with some latitude for independent initiative and judgment, the selected candidate’s duties and responsibilities will include, but are not limited to the following:

Requirements

• Permanent in the Clerical Associate Civil Service Title.
• Employee Identification Number (EIN) must be included when applying.
• Permanent Civil Service Title must be indicated in the cover letter.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization.
• One year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Process and enter new Income Executions cases received by the unit, ensuring all pertinent information needed is without errors.
• Prepare the appropriate documentation for mailing to Debtor and /or Employer as needed, according to Income Execution guidelines.
• Operate and follow-up with correspondence on cases when needed, and upon request including but not limited to, requests for executions from courts where appropriate.
• Adhere to policies and procedures in applying payments received on cases.
• Close cases and return executions to courts or Attorneys.
• Maintain an accurate filing system.
• Respond to phone calls and in person inquiries.
• Ensure cases are to date with accurate notes and actions taken.
• Assist supervisor with various clerical duties upon request.

Benefits

• This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED