Temporary Operations Associate, Part Time - Charleston, SC

Reformation•Charleston, SC

2d•Onsite

About The Position

The Operations Associate supports daily store operations, standardizes processes, maintains merchandising, and helps keep the store clean and organized. The role supports store goals through inventory control and operational procedures while contributing to a positive customer shopping experience. The position is temporary and part time, based in Charleston, South Carolina, and requires availability for at least 20 hours and 3 days per week, including weekends. Flexible availability for days, nights, weekends, and holidays may be required to meet business needs.

Requirements

At least 1 year of relevant experience in a fast-paced, creative service environment.
Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
Experience working with a sales or retail organization and/or an operationally intensive business.
Ability to work in a fast-paced setting.
Strong interpersonal skills and the ability to interact effectively with diverse personalities.
A driven approach to taking on new challenges and self-motivation for work and career.
Availability to work at least 20 hours per week and at least 3 days per week, including weekends.
Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

Support operational efforts required to achieve store goals and maintain seamless store procedures.
Follow processes and procedures to track in-store inventory accurately.
Track, receive, and process inbound inventory shipments.
Complete inventory tasks, including inbound and outbound store transfers, shipment, and omnichannel order processing.
Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing items in the back of house.
Support markdowns when applicable.
Submit facilities tickets to support maintenance, presentation, and organization.
Organize store supplies and keep the back of house aligned with brand and concept standards.
Prepare and deliver customer fitting rooms quickly and accurately.
Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
Replenish the sales floor and maintain visual presentation and inventory levels according to brand standards.
Support visual merchandising tasks as products arrive and adjust displays when products sell out or through.
Execute visual displays and mannequins when directed.
Contribute to an extraordinary customer experience and positive service evaluation feedback.
Contribute to loss prevention across the business.
Uphold the time and attendance policy.
Help maintain an inspiring store environment where products are easily accessible.
Reflect Reformation's core values and culture, and maintain a professional, healthy, and productive work environment.
Bring an ambitious and passionate attitude to work.

Benefits

Employer-sponsored private medical, dental, and vision insurance for eligible employees.
Commuter benefits.
Paid time off, including vacation, sick leave, and company holidays, for eligible employees.
Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned funds.
Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
Yearly donations to community efforts.
Clothing discount.
Culture events, including Ref Values week and Volunteer Time Off.
Opportunities to collaborate with colleagues around the world.
Opportunities for growth.