Temporary Operations Associate, Part Time - Charleston, SC

Reformation • Charleston, SC

2d • $17 - $19 • Onsite

About The Position

The Operations Associate supports daily store operations at Reformation, standardizes store processes, assists with merchandising, and maintains a clean and organized store environment. The role supports store goals and inventory control while helping create a positive shopping experience. The position requires working at least 20 hours per week and at least three days per week, including weekends, with a flexible schedule that may include days, nights, weekends, and holidays as required by the business.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with desktop, mobile, tablet, and digital technology functionality.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• A driven approach to taking on new challenges and self-motivation for work and career.
• Availability to work a minimum of 20 hours per week and a minimum of 3 days per week, including weekends.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals.
• Maintain seamless store operational procedures.
• Use and understand processes and procedures to track in-store inventory accurately.
• Track, receive, and process inbound inventory shipments.
• Complete inventory-related tasks, including inbound and outbound store transfers, shipments, and omnichannel order processing.
• Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing merchandise in the back of house.
• Support markdown processing when applicable.
• Submit facilities tickets to support maintenance, presentation, and organization.
• Organize store supplies.
• Maintain the back of house in accordance with brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases in alignment with brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products are sold to maintain visual presentation and inventory levels.
• Support visual merchandising tasks as new products arrive, and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Deliver service that earns extraordinary customer experience feedback and evaluation scores.
• Contribute to loss prevention in all areas of the business.
• Uphold the time and attendance policy.
• Bring an ambitious and passionate attitude to work.
• Help maintain an inspiring store environment where products are easily accessible.
• Understand and reflect Reformation's core values and culture.
• Maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot, including up to $5,000 USD reimbursement for related expenses after 1 year of employment.
• Annual donations to community efforts.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities for growth.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed