Operations Associate
About The Position
Taxo builds Voice AI agents that take on administrative work in healthcare. Our agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people. As our Operations Associate, you’ll work closely with leadership to keep day-to-day company operations running smoothly. You’ll handle coordination and administrative support, and own defined projects with clear outcomes and deadlines, from research and preparation through completion. We’re looking for someone who notices what needs doing, brings order to the details, and follows through.
Requirements
- Strong organization and follow-through, with the ability to manage several priorities at once.
- Clear written and verbal communication and confidence coordinating with different teams.
- Good judgment, discretion, and care when handling confidential company information.
- Resourcefulness and the ability to take an open-ended task, clarify what matters, and carry it through.
- Comfort working with documents, spreadsheets, calendars, and collaboration tools.
- A practical, adaptable approach and willingness to help with both detailed administrative work and broader projects.
Nice To Haves
- Experience in operations, project coordination, business support, or an assistant role
- Startup experience
- Thoughtful use of automation and AI tools
Responsibilities
- Work with leadership to organize priorities, track commitments, and move defined projects forward with clear owners, deadlines, and deliverables.
- Provide daily coordination and administrative support: schedule meetings, prepare agendas and materials, capture decisions, and follow up on next steps.
- Research questions, compare options, and turn findings into clear summaries that support decisions.
- Help with recruiting coordination, employee onboarding, vendor administration, and other internal company operations as priorities evolve.
- Prepare and maintain documents, presentations, spreadsheets, and project trackers.
- Coordinate with colleagues and external contacts, flag blockers early, and improve recurring processes.
Benefits
- Health coverage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
