Operations Associate

Minerva•New York City, NY

1d•Onsite

About The Position

Minerva is hiring an Operations Associate for its small operations team. The role keeps the processes used by employees, vendors, and candidates running smoothly and improves them over time. It covers access and equipment, vendor and contract administration, written procedures, new-hire onboarding logistics, and interview scheduling. The Associate works alongside an engineer who automates operational work and identifies processes that would benefit from automation. This role reports to the COO and works in person at Minerva’s Williamsburg, Brooklyn office. Candidates must be authorized to work in the United States; visa sponsorship is considered case by case. Success in the first 90 days means new hires are set up before their first day, interview feedback arrives on time, and the access list is current. By six months, recurring processes should be documented and at least three should have been automated with the engineer based on the Associate’s recommendations. The base salary range is $95,000–$121,000, depending on experience, with equity and benefits.

Requirements

1–3 years of experience in operations, people operations, recruiting coordination, office operations, or business operations.
Strong follow-through and ability to ensure owned tasks are completed.
Organization skills sufficient to run processes that are easy to audit and hand off.
Clear writing and proactive communication.
Uses AI tools in daily work and is curious about expanding their use.
Discretion when handling personal and candidate information.
Located in New York City or willing to relocate.
Authorized to work in the United States; visa sponsorship is considered case by case.

Nice To Haves

Experience at a startup or another fast, scrappy team.
Background as a recruiting coordinator seeking a broader operations role, an operations or office lead at a small company, or an analyst or consultant who prefers operational work.

Responsibilities

Track employee access to tools and devices, including maintaining records that are sufficiently accurate for an audit.
Coordinate onboarding and offboarding logistics, including accounts, equipment, and background checks for hires in New York and abroad.
Schedule interview loops and follow up on feedback to keep the recruiting process moving.
Track vendor contracts and renewal dates, manage intake for new tools, and follow up on overdue items.
Document recurring processes in current procedures that others can follow.
Identify operational steps that are good candidates for automation and work with an engineer to automate them.
Coordinate new-hire onboarding and interview scheduling with the Head of Ecosystem.