Operations Associate -Aventura, FL
About The Position
The Operations Associate supports the Operations Manager and helps maintain store operations, inventory accuracy, customer service, and brand presentation. The role includes managing stock, logistics, and sell-through while the Back of House Manager is off site; coordinating with the REVOLVE Warehouse team; and keeping the back of house and facility organized and maintained. The associate also supports customers, monitors client interactions with team members and technology, and provides coaching to improve service. The position contributes to loss prevention, establishes expectations, and trains the store team. It also helps ensure the selling floor reflects brand and concept standards, develops staff in visual merchandising, and works with FWRD Pop-Up to understand current culture and identify areas for improvement. The posting describes the role as full-time and also states that full-time and part-time roles are available. Candidates should be comfortable in a dynamic, fast-paced environment with minimal supervision and willing to pitch in as needed.
Requirements
- At least 2 years of retail experience.
- Proficient in Gmail, Excel, Word, and online navigation.
- Understanding of garment bodies and fashion trends.
- Understanding of retail metrics and terms.
- Outgoing, energetic, professional, and able to represent and emanate the FWRD brand lifestyle.
- Customer-centric, with a proven ability to foster and maintain personal client relationships and build brand loyalty to FWRD.
- Motivated and willing to go above and beyond to serve clients.
- Experience working with a sales or retail organization and/or an operationally intensive business.
- Able to work in a fast-paced, cross-functional team environment.
- Strong interpersonal skills and ability to interact effectively with diverse personalities.
- Self-motivated to take on new challenges and pursue continuous personal and team development.
- Able to collaborate strategically with cross-functional partners toward shared business outcomes.
- Able to prioritize multiple tasks in a fast-paced environment.
- Proactive and entrepreneurial, with a sense of urgency and ability to prioritize important work.
- Flexible and willing to work extended hours when necessary.
- Able to bend, lift, open, and move product weighing up to 50 lbs.
Nice To Haves
- Luxury retail management experience preferred.
- Previous retail experience.
Responsibilities
- Manage stock levels, logistics, and sell-through while the Back of House Manager is off site.
- Keep the back of house organized.
- Partner with the REVOLVE Warehouse team.
- Assist customers; monitor client interactions with the team and technology; and provide in-the-moment coaching for continuous improvement.
- Maintain inventory accuracy and controls in the store, and lead and train the team to ensure consistent deliverables.
- Contribute to loss prevention, set expectations, and own training for the store team.
- Ensure facility maintenance, presentation, and organization.
- Ensure the selling floor reflects brand and concept standards, and train staff and develop talent in visual merchandising.
- Understand current culture and areas for improvement, and work with FWRD Pop-Up.
Benefits
- 50% or more discount on items the company carries.
- Free weekly lunches.
- Company parties.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
